Customer Service
Many customers praised the leasing staff, particularly Raven, Tristan, and Lorrie, for their helpfulness and attentiveness during the leasing process.
Management Issues
Several reviews highlighted ongoing problems with management, including poor communication, high staff turnover, and unresolved maintenance issues.
Maintenance Concerns
Multiple customers reported issues with maintenance, including pest problems, unresolved repairs, and dissatisfaction with the condition of their apartments upon move-in.
Mixed Experiences
While some residents enjoyed their living experience and appreciated the community amenities, others expressed frustration with management practices and the overall living conditions.