Customer Service
Many customers praised the staff, particularly Azhiya and Irene, for their exceptional service and support during the leasing process.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including pest infestations, mold, and unresolved repair requests.
Cleanliness and Safety
Several customers reported issues with cleanliness, such as overflowing trash and unkempt common areas, raising concerns about safety and hygiene.
Communication Problems
Many reviews indicated difficulties in reaching management and receiving timely responses to inquiries and maintenance requests.
Community Atmosphere
Despite some negative feedback, several residents appreciated the community events and friendly atmosphere fostered by the staff.