Northpoint Mortgage was established in 2008 by three top producing mortgage professionals following one of the largest financial meltdowns in our country’s history. Our founding partners shared the desire and need to provide our customers and business partners with an overall better experience than what they were able to deliver at the “Big Banks”, focusing on personalized service and a streamlined process. We believed that there were major components missing in the industry at that time. . . attitude, service and speed. We strongly believe that the way we do things is just as important as what we do. Our culture is defined by passionate professionals who thrive both personally and professionally by serving our customers and each other, ...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.