Customer Service
The staff, particularly Astrid, Irving, and Ahjahnae, received high praise for their professionalism, helpfulness, and friendly demeanor, making the apartment hunting and moving process enjoyable for many customers.
Community Atmosphere
Residents appreciate the welcoming and supportive community vibe, with many mentioning the positive energy and sense of belonging fostered by the staff.
Maintenance
The maintenance team is noted for their quick response times and effective service, addressing issues promptly and maintaining the property well.
Safety Concerns
Some residents expressed concerns about safety and security, citing incidents of theft and inadequate responses from management regarding safety issues.
Cleanliness and Amenities
The property is generally well-maintained and clean, with residents enjoying the amenities offered, although some noted issues with noise and parking.