About
Apartment BuildingKETTLER
Location
Hours
Reviews
3.1
126 reviews
5 stars
59
4 stars
6
3 stars
2
2 stars
6
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Mark and Dani, for their exceptional service and responsiveness throughout the rental process.
Maintenance Issues
Numerous complaints were made regarding slow or inadequate maintenance responses, with specific mentions of unresolved issues like mold and pest infestations.
Cleanliness and Safety
Several reviews highlighted concerns about cleanliness, particularly regarding pest control and trash management, leading to a perception of unsafe living conditions.
Management Changes
Feedback indicated that recent management changes have led to improvements in service and community atmosphere, although some customers still experienced frustrations.
Communication Problems
A significant number of reviews noted difficulties in reaching the office, with many customers reporting unreturned calls and poor communication regarding their applications and maintenance requests.
- YMYlia ModicueNov 21, 20255.0My experience so far with Mark Williams at Magnolia Pointe has been anything short of A.W.E.S.O.M.E!!! I felt very welcomed upon entering the office and he made me feel really comfortable throughout the rental application process. He is also very responsive to phone calls and emails, which is very much appreciated. Thank you for making my experience easier than I thought it would be, Mark!
- AJAlicia JonesNov 5, 20251.0I was calling for 3 whole days straight to set up a tour. Finally got annoyed went there for a tour. Let’s say I wouldn’t even recommend my enemy pet to live there. When I first came in I sat there for a 10 minutes watch the man in the front let the phone ring. No wonder why I wasn’t getting nobody. Which found out he was the same guy took me on tour. Going on tour I seen heck trash everywhere. Even seen multiple buildings with HUGE DEADLY SPIDERS. Spider webs so huge to the point anybody even kids would walk in. They clearly don’t care about anybody safety here. Walk past an apartments you can tell it was vacant with trash right in front. Not somewhere I would recommended.
- JRJacinto RamirezOct 31, 20255.0Mark was absolutely amazing with a beautiful spirit appreciate all his help
- ADAlexander dukerOct 28, 20255.0Mark and Dani provided exceptional customer service and I look forward to living here
- MTMiriam TateOct 17, 20255.0THANK YOU MAGNOLIA POINTE FOR HIRING MARK WILLIAMS BECAUSE I ONLY DO REVIEWS WHEN I HAVE A TOP NOTCH EXPERIENCE. HIS PROFESSIONAL GREETINGS AND MAKING SURE, THAT I WAS SATISFIED AS A RESIDENT. SHOWS ME THAT HE GOES OVER AND BEYOND, PUTS A VERY BIG SMILE ON MY FACE. CAN HE BE HERE FOR PERMANENT. THANK YOU AGAIN MAGNOLIA POINTE MIRIAM TATE
Frequently Asked Questions About Magnolia Pointe
What is the full address of Magnolia Pointe?
Magnolia Pointe is located at 1475 Boggs Rd NW, Duluth, GA 30096, United States.
What are the regular business hours for Magnolia Pointe on weekdays?
Magnolia Pointe is open from 9:00 AM to 6:00 PM Monday, Tuesday, Thursday, and Friday, and from 12:00 PM to 6:00 PM on Wednesday.
Is Magnolia Pointe open on Sundays?
No, Magnolia Pointe is closed on Sundays.
What type of business is Magnolia Pointe?
Magnolia Pointe is categorized as an apartment building, specifically under the KETTLER category.
What is the contact phone number for Magnolia Pointe?
You can reach Magnolia Pointe by phone at +1 770-717-9240.
Which nearby apartment complexes are close to Magnolia Pointe?
Nearby apartment complexes include Magnolia Pointe itself, Chelsea 88 by Cortland, Meridian Pointe Apartments, Autumn Vista Apartments, and Autumn Village Apts Homes.
Are there any nearby post offices near Magnolia Pointe for mailing or package needs?
Yes, nearby post office options include North Metro P&DC, US Post Office, United States Postal Service, Post Office North Metro, and USPS Collection Point.
What local services near Magnolia Pointe are available for home cleaning?
Jack's Cleaning offers home cleaning, janitorial services, and carpet cleaning nearby Magnolia Pointe.
Where can residents of Magnolia Pointe find local dining options?
Nearby dining options include Yummy Tacos Snacks y Micheladas (Mexican restaurant and diner), Quesito's Express (fast food restaurant), and KT Express, which is a Korean restaurant and storage facility.
Are there places nearby Magnolia Pointe to manage financial services?
Yes, nearby financial services include APCU (Atlanta Postal Credit Union), which provides credit union and financial services.