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2370 Main at Sugarloaf

3.8
(348 reviews)

Business Details

2370 Main St NW, Duluth, GA
30097, United States
(678) 957-7230
https://www.2370main.com

About

Apartment Building
Get more out of life when you choose a modern apartment at 2370 Main at Sugarloaf. Our community offers meticulously crafted one, two, and three bedroom floor plans and resort-inspired amenities. Experience premium suburban living in a beautiful neighborhood near everything you love about Duluth, Georgia.

Location

2370 Main at Sugarloaf
2370 Main St NW, Duluth, GA
30097, United States

Hours

Reviews

3.8
348 reviews
5 stars
224
4 stars
17
3 stars
13
2 stars
12
1 star
82

What are people saying?

AI-generated from recent customer reviews

Management Issues

Many customers reported poor management practices, including unresponsiveness, lack of communication, and perceived predatory policies regarding deposits and fees.

Maintenance Performance

While some reviews praised the maintenance team for their quick and professional responses, others highlighted ongoing issues with pest control and unresolved maintenance requests.

Staff Praise

Several customers expressed high satisfaction with specific staff members, particularly Ayisha, Brenda, and Katherine, noting their helpfulness and professionalism during the leasing process.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues, particularly regarding pet waste and trash in common areas, which detracted from the overall living experience.

Amenities and Security

Customers expressed dissatisfaction with the limited hours of amenities, parking issues, and security concerns, including reports of break-ins and inadequate responses to safety issues.
  • DD
    Dennis Delossantos
    6 days ago
    5.0
    Ayisha really helped me out when I PCS’ed into the area and made it quick and easy for me to move in theoretically quickly along with the office manager as well. Great staff all around, nice quiet and amazing living space.
  • NM
    Net Mail
    Feb 18, 2026
    5.0
    Great clean facility. The apartment choices, sizes, and design is very comfortable and modern. .Fantastic amenities and overall fantastic staff! Very professional. One of the best places to live in Gwinnett.
  • SL
    Shira Lemon
    Jan 30, 2026
    1.0
    Finally I can speak now that we’re don’t with this place. $900 from our deposit to replace the carpet after normal wear for living here for 2 years. The move out cleaning list & fees is insane just to move out. They want it cleaner than when we moved in. We don’t wear shoes inside (carpet should be changed between tenants by the company) Started seeing reaches🪳a few months before our lease was up. The roaches 🪳moved is out. When we let them know they only sprayed our unit so they would leave & come back. They don’t spray the whole building or the unit that has the infestation. Management is trash. They avoid speaking to you or explaining themselves. Told them about the 🪳& nothing. Also every cop in the country must get free rent bc that all live here. Also the trash valet is 🤢 trash juice all throughout the hallways & stairs another reason 🪳 are in the hallway & units. They only power wash twice a year when the trash juice is daily bc valet doesn’t care that that the trash is in the halls & the stairs. It would be days before it’s cleaned. Maintenance is so helpful & understanding but management is not. The pool is to small for the size of the property. Non of the amenities are 24 hurs. The amenity hours are convenient to the office hours, but not convenient for the tenants. Everyone does not work a 9 to 5. 10/10 don’t recommend!
  • SS
    Sneha Saxena
    Jan 21, 2026
    4.0
    I am thrilled to give a shoutout to Ayisha in the management office. Her quick response and problem-solving skills are top-notch. Every interaction I've had with her has been confident and informative, making dealing with apartment issues a breeze. The modern premises are a plus, and the staff's warm welcome always makes me feel at home. The common areas are great spots to relax, and we love unwinding there. One suggestion for improvement: the hallways near the gates could use more frequent cleaning. Maybe a regular schedule could help keep them spotless. Overall, Ayisha and the team are doing an amazing job. I'd definitely recommend to anyone looking for a great place to live.
  • NN
    Nuriya Nuriddinova
    Jan 20, 2026
    5.0
    I had a wonderful experience at 2370 Main on Sugarloaf. The entire visit was smooth and welcoming, and the atmosphere was fantastic. Ayisha truly stood out. she was absolutely wonderful to work with. Her professionalism, attention to detail, and technical expertise were exceptional. She took the time to explain everything clearly, made sure I felt comfortable, and went above and beyond to ensure the best possible experience. I highly recommend 2370 Main on Sugarloaf, especially if you have the opportunity to work with Ayisha. She is knowledgeable, kind, and truly excellent at what she does!

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