Lakeside at Arbor Place is a distinctive apartment community in Douglasville, GA, one of West Atlanta’s most desirable suburbs. With immediate access to I-20, our community offers the best of suburban living with excellent connectivity to major employers. Restaurants, shops, and Arbor Place Mall are just minutes away. Choose from one, two, and three bedroom residences with newly renovated interiors featuring black appliances, brushed nickel hardware, and vinyl flooring. Enjoy a refreshing pool with leisure deck, a 6-acre lake with fountain, fire pit, tennis court, modern fitness center, dog park, and playground. Schedule your tour today and discover your new home at Lakeside at Arbor Place!
Customers frequently reported slow response times and unresolved maintenance requests, including pest control and mold problems.
Pest Control
Numerous reviews highlighted a severe roach infestation, with many residents expressing frustration over ineffective pest control services.
Management Communication
Several customers noted poor communication from management regarding maintenance issues and billing, leading to dissatisfaction.
Community Environment
While some residents appreciated the quiet and beautiful surroundings, others reported safety concerns, including vehicle break-ins and a general decline in neighborhood conditions.
Staff Performance
Despite the negative feedback, some reviews praised specific staff members for their helpfulness and professionalism, indicating a mixed experience with customer service.
SR
Sevyn Rosa
Dec 31, 2025
4.0
Apartment was nice. There were some issues of people breaking into vehicles. The lake was a nice view.
CB
chaunda boyer
Dec 10, 2025
1.0
#1420 DON’T MOVE HERE!!!!! Yes
To whom this concerns
I’m a bit puzzled at the fact that you keep calling me and asking for December‘s rent when I literally just finished paying November‘s rent the end of November due to the government shutdown I had asked what about December‘s rent when I spoke to Kimberly. I told her then that there is no way I would have December‘s rent at the beginning of the month when I was just getting caught up on November at the end of the month due to the shutdown. And the only thing she said to me was that they weren’t sure how that was gonna be handled. Now December comes in and you’re blowing up my phone Looking for me to come up with a whole $1840 a couple days later. Which makes absolutely no sense to me, and have the gall to go up on the rent $51….
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Then on top of that, I was living in a black mold infested apartment That made all of us sick!! Every day Swollen glands and sore throat, constantly coughing, and then I started throwing up and having stomach pains. My son literally had mold growing on his pillows and covers on his bed. I had asked if someone could come and clean it again and do something to prevent it from coming back as well as check the vents in HVAC system for mold because I believe it’s in there as well and was blowing into the apartment and we were constantly inhaling it. I’m pretty sure y'all don’t live like this with a nonworking stove/oven and Dishwasher, then the maintenance men broke the handle on the oven door when they pulled it out and nobody ever came back to fix anything. The water always smells like rotten eggs, and was coming out Brown. The inside of my cabinets were collapsed with gaping sections on each side and the bottom of the cabinets/trim look like something has been chewing at them and behind my washing machine the maintenance guys cut the wall and left a big hole where anything could’ve crawled through there and I kept getting gnats. The ceilings kept cracking and falling down, garbage all over the place outside with bird And dog feces everywhere, The garbage dumpster is always running over with garbage and stuff from people that have dumped over there. And as I repeated before, nobody has ever came back to fix anything, All I get are rebuttals and excuses as to what you’re limited to do, or no response at all. I couldn’t even cook on Thanksgiving, even after he said that they will come back and make sure that it was working, and then y’all have the audacity to send me an email saying that the work order was complete, even though they never came back! I responded to the email saying that it wasn’t complete because nobody ever came back to finish and never got a response. This has been a repeated thing no matter how many times I’ve called or emailed about things not being done. Nobody ever shows up and that’s not to mention I now had to live with roach traps all over my kitchen floor, And it took almost 2 months to finally send pest control to the house, even though I paid for it every month with my rent.. I’ve already called the department of health and I guess I need to give them another call !
MC
Mackenzie C
Dec 1, 2025
5.0
Beautiful quiet complex, tucked away from the busy road. I’ve never heard my neighbors through the wall, barely hear people’s music out in the parking lot. It’s comfy, cozy, and very cute!
SS
Steve Smith
Nov 22, 2025
5.0
The complex is great! It’s beautiful surroundings, quiet relaxing environment, make it an outstanding place to live. The management team actively communicates with residents and has been quick to respond when issues arise. I would highly encourage anyone to consider our community when searching for a safe and well maintained property.
MJ
Monterrie Jackson
Nov 16, 2025
3.0
It’s been four years and it has changed and do a little better. But I have had a good experience with Quintal he’s been coming through when needed.We can get a break on the rental average but we know that’s not gonna happen.
Frequently Asked Questions About Lakeside at Arbor Place
What types of apartments are available at Lakeside at Arbor Place?
Lakeside at Arbor Place offers one, two, and three bedroom apartments with newly renovated interiors featuring black appliances, brushed nickel hardware, and vinyl flooring.
What amenities does Lakeside at Arbor Place provide?
Amenities include a refreshing pool with leisure deck, a 6-acre lake with fountain, fire pit, tennis court, modern fitness center, dog park, and playground.
Where is Lakeside at Arbor Place located?
It is located at 3000 Highway 5, Douglasville, GA 30135, USA.
What are the office hours for Lakeside at Arbor Place?
The office is open Monday to Friday from 9:30 AM to 5:30 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sunday.
How can I contact Lakeside at Arbor Place?
You can reach them by phone at +1 470-785-4952 or visit their website at https://www.lakesideatarborplace.com/.
Are there dining options near Lakeside at Arbor Place?
Yes, nearby dining includes Red Lobster for seafood and American cuisine, KFC for fast food chicken, Del Taco for Mexican dishes, and La Fiesta Mexican Restaurant.
What shopping centers are close to Lakeside at Arbor Place?
Arbor Square Shopping Center and nearby stores like Burlington, HomeGoods, and Ben's Mattress and Furniture provide convenient shopping options.
Are there automotive services near Lakeside at Arbor Place?
Yes, nearby automotive services include Hwy 5 Emissions, Hwy 5 Car Care, and Texaco Express Lube & Car Wash for repairs and maintenance.
Is there a fitness center within Lakeside at Arbor Place?
Yes, Lakeside at Arbor Place features a modern fitness center available to residents.
Can I find pet-friendly amenities at Lakeside at Arbor Place?
Yes, there is a dog park on site for pet owners to enjoy.