Southbrooke

Reviews

• RR

  Raj6833

  Dec 5, 2025
  5.0
  We enjoyed our visit to this neighborhood. The home plan layouts are great. The yards are spacious and sod grass. Toll Brothers builds an amazing home.
• EE

  Easy-B

  Dec 5, 2025
  5.0
  There are beautiful well built homes. Toll Brothers is obviously all about the details and service. It is more than evident when walking the homesites.
• CH

  choragudi harish

  Sep 13, 2025
  1.0
  One year after moving into this community, as a current owner I’m not entirely convinced of the quality of these homes. My bathroom floor creaks like it’s from an old house, but Toll Brothers refuses responsibility since it’s just past the 12-month warranty (13 months!). I’ve heard of other homes (at least one more home) where they skipped installing Durock and tiled directly over wood — I suspect that may be the case here too. They insist this is “normal” for wooden floors, which I find unacceptable. Bigger issue: Getting anything fixed means constant fights. After closing, the builder is unresponsive — they don’t return calls or emails. Every small fix requires escalations, arguments, and hours of wasted time. This bathroom issue is not the only problem I’ve had to chase and escalate. Buyer beware: Given a choice, I would not buy from this builder again. The premium I paid for the brand has proven useless, and I simply don’t have time for endless battles just to get what should have been done right the first time. Or search YouTube for “Toll Brothers bathroom creak” to find the video with proper audio on how bad the creek is.
• JK

  Jenny K

  May 24, 2025
  1.0
  I walked in last year around October/November 2024 genuinely interested in purchasing a home. Carol immediately remarked, with a judgmental expression, “These are million-dollar homes,” and offered no tour or further assistance. It was obvious she had already decided I wasn’t a serious buyer. I ended up spending the million dollar at Northbrooke thanks to Amber who welcomed me warmly and provided respectful service every time I visited.

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