Business Details
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Property Management CompanyReal Estate Agency
DISCOVER WHY ATLANTA HOMEOWNERS PREFER
PLATINUM PROPERTY MANAGEMENT SERVICES, INC.
If you own a single or multiple properties in the Atlanta area, Platinum Property Management Services, Inc. will provide you with comprehensive, full-service property management as well as tenant-related services. With the sole purpose of delivering high-quality services, we have made substantial investments in personnel and technology infrastructure to offer homeowners and tenants the best property management experience in Atlanta.
Location
Hours
Reviews
4.4
520 reviews
5 stars
422
4 stars
24
3 stars6
2 stars6
1 star
62
What are people saying?
AI-generated from recent customer reviews
Responsiveness
Customers consistently praised the quick response times and effective communication from the Platinum team, particularly highlighting Jennifer's availability and support.
Professionalism
Many reviews noted the professionalism and expertise of the staff, with specific mentions of team members like Jennifer, Jeni, and Todd, who were commended for their thoroughness and dedication.
Maintenance and Repairs
While some tenants reported quick responses to maintenance requests, others expressed dissatisfaction with the handling of repairs and the condition of properties upon move-in.
Deposit Issues
Several reviews indicated concerns regarding the return of security deposits, with claims of unjustified charges and difficulties in receiving full refunds.
Overall Experience
The overall sentiment was mixed; while many property owners reported positive experiences with management and tenant placement, some tenants expressed frustration with communication and perceived unfair practices.
- NBNesha BookerNov 12, 20255.0I really appreciate and enjoy the communication piece with this company! I have worked/interacted with Phil, Jennifer, and Dede and I love the promptness, and attention they gave my home. When they say they will do something they do it. I gave them the timeframe I wanted to get this process going and they exceeded it!! I really appreciate them taking care of things and taking one less worry off my plate!
- NBNina BernadetteNov 12, 20255.0We were with Platinum in the same home for 5 years and had a great experience. They handled their role as the liaison between us and the homeowner well and ensured that the few maintenance requests we put in through the years were handled for us. Meredith performed all of our quarterly inspections while we lived in our home and she shines as a representation of the company. She was always kind and efficient and made sure to give our pups some love while visiting our home. With so many single family rental management company options out there, I’d recommend Platinum!
- JAJordan ArmourNov 12, 20255.0I want to thank Tricia for her kindness and professionalism while helping me with my home search and potential event space. Your knowledge and friendly approach made the process so easy and enjoyable!
- DMDominique MorinNov 12, 20255.0Of all the online applications I have submitted, the best assistance I received was from the Platinum Property Management in Cumming, Georgia. The many concerns and questions I submitted were always answered within a short period of time, like minutes at times. It was nice having someone understand your needs and sense your anxiety level and being there for you from start to finish. Dan, you are the best!
- VVVishNov 3, 20255.0I was referred to Platinum by a friend, and I’m very glad I reached out to them. The team is highly professional, approachable, and flexible, which made the whole experience smooth and stress-free. They answered all my questions and provided comprehensive support to help me. A special thanks goes to Jennifer, who was always communicative and offered invaluable assistance throughout the process. Dede also deserves recognition—she worked diligently and also collaborating with us. Overall, I received outstanding support from everyone at Platinum. I sincerely thank the entire team and would highly recommend their services.
Frequently Asked Questions About Platinum Property Management
What services does Platinum Property Management provide?
Platinum Property Management offers comprehensive, full-service property management and tenant-related services for single or multiple properties in the Atlanta area.
Where is Platinum Property Management located?
Platinum Property Management is located at 212 Kelly Mill Rd, Cumming, GA 30040, USA.
What are the business hours of Platinum Property Management?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I contact Platinum Property Management?
You can reach them by phone at +1 678-710-8056 or via email at customerservice@platinumrentalproperty.com.
Does Platinum Property Management have a website or Facebook page?
Yes, their website is https://www.platinumrentalproperty.com/ and their Facebook page is https://www.facebook.com/157662974256497.
What types of properties does Platinum Property Management manage?
They manage both single and multiple residential properties in the Atlanta area.
Is Discover FOCO near Platinum Property Management, and how could customers use it?
Yes, Discover FOCO is nearby and offers travel services, which customers might find useful for planning trips or relocating in the area before or after visiting Platinum Property Management.
What entertainment options are close to Platinum Property Management?
West Maple Events, a nearby venue offering concerts and comedy shows, provides entertainment options customers can enjoy before or after visiting the property management office.
Are there legal services near Platinum Property Management for tenants needing advice?
Yes, nearby legal services include Patterson Moore Butler LLC, E. Logan Butler, Attorney at Law, and The Epps Law Group, which tenants can access for legal assistance related to property matters.
How can a customer benefit from nearby places like Vibe Fitness or Skin Solutions when visiting Platinum Property Management?
Customers can take advantage of nearby amenities such as Vibe Fitness for gym and sports activities, or Skin Solutions for spa and massage services, enhancing their visit to the area.