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Platinum Property Management

4.4
(541 reviews)

Business Details

212 Kelly Mill Rd, Cumming, GA
30040, United States
(678) 710-8056
https://www.platinumrentalproperty.com/

About

Property Management CompanyReal Estate Agency
DISCOVER WHY ATLANTA HOMEOWNERS PREFER PLATINUM PROPERTY MANAGEMENT SERVICES, INC. If you own a single or multiple properties in the Atlanta area, Platinum Property Management Services, Inc. will provide you with comprehensive, full-service property management as well as tenant-related services. With the sole purpose of delivering high-quality services, we have made substantial investments in personnel and technology infrastructure to offer homeowners and tenants the best property management experience in Atlanta.

Location

Platinum Property Management
212 Kelly Mill Rd, Cumming, GA
30040, United States

Hours

Reviews

4.4
541 reviews
5 stars
433
4 stars
24
3 stars
6
2 stars
6
1 star
72

What are people saying?

AI-generated from recent customer reviews

Communication

Many customers praised the company's clear and prompt communication, especially highlighting the responsiveness of team members like Jennifer Locklear.

Professionalism

Overall, the staff was frequently described as professional and knowledgeable, providing a seamless experience for both landlords and tenants.

Maintenance Issues

Several reviews noted concerns about maintenance delays and unresolved issues, with some tenants expressing dissatisfaction with the handling of repairs.

Application Process

There were complaints regarding the application process, including high fees and perceived unfair rejections based on credit history.

Mixed Experiences

While many reviews were positive, there were also significant negative experiences shared by tenants regarding management practices and deposit disputes.
  • KJ
    Kenneth “BigBossMan” Johnson
    4 days ago
    5.0
    Great experience! I researched property management companies for several months before choosing Platinum properties. From day one, the service has been impeccable! Jennifer Locklear was our first point of contact, and did an amazing job representing them! We haven’t met the rest of the team, in person, but man, are they good! Jeni Granade and Phil Earley another set of great folks, only adds to Platinum’s amazing team, and I’m 100% sure you will see the difference in management companies with the first phone call to them! Semper Fi!
  • LB
    Lindsey Bennett
    Feb 13, 2026
    1.0
    Would never do business with this company again.
  • WY
    Wei Yeung
    Feb 2, 2026
    5.0
    I’m so glad I found Platinum Property Management—a company that communicates clearly and takes prompt action for its clients. Jennifer Locklear is an amazing manager who not only personally checks on my property and sends photos, but also coordinates all members of her team to manage it efficiently. For landlords who are seeking a responsible and reliable property management company, I highly recommend them.
  • HH
    Huong hoang
    Jan 30, 2026
    5.0
    This is Kim Nguyen!. The whole Platinum Property Management team has been very helpful in finding good tenants in a short period of time for my property, i am very grateful! Kim
  • SP
    Sima Parekh
    Jan 29, 2026
    5.0
    Jennifer L and the entire Platinum Property Management team are amazing. They have been easy to work with and quick to resolve any issues even on weekends..There’s transparency in their communication, follow through on all tasks, and they rented my property quickly. I highly recommend this company.

Brand Certified Facts from Platinum Property Management

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Certified March 01, 2026Yext Knowledge Graph
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