Staff Performance
The staff, particularly Sylvia and her team, received high praise for their friendliness, helpfulness, and professionalism, contributing to a welcoming community atmosphere.
Maintenance
Maintenance requests are handled promptly and efficiently, with many residents noting quick responses and effective resolutions to issues.
Communication Issues
Several reviews highlighted problems with communication, particularly during the application process and regarding move-out fees, leading to confusion and frustration for some residents.
Community Atmosphere
The community is generally described as clean, safe, and family-friendly, with various amenities and events that enhance the living experience.
Concerns with Management
Some reviews expressed dissatisfaction with management's professionalism and responsiveness, indicating a need for improvement in customer service.