Staff Performance
The leasing and maintenance teams received high praise for their responsiveness, professionalism, and helpfulness, with many residents highlighting specific staff members like Zane, Kristin, and Treena.
Community Atmosphere
Residents appreciate the friendly and welcoming community, with regular events and a peaceful environment, although some noted issues with noisy neighbors.
Maintenance Issues
While many residents reported prompt maintenance service, there were complaints about recurring issues, particularly with air conditioning and pest control.
Amenities and Cleanliness
The property is generally well-maintained with beautiful views and amenities, though some residents expressed dissatisfaction with the availability and condition of certain facilities.
Management Concerns
There were mixed reviews regarding management, with some residents feeling that management was unresponsive or unprofessional, particularly after staff changes.