Business Details
About
Apartment Building
Brookleigh Flats is your new favorite destination in Brookhaven, Georgia. After spending time out and about in North Brookhaven, come home to a luxury 1 & 2 bedroom apartment and be surrounded by the modern features you crave, like stainless-steel appliances and hardwood-inspired floors. And just beyond your door is a whole blend of trendy lifestyle spaces and community perks. This is the day-to-day vibe at Brookleigh Flats.
Location
Hours
Reviews
4.5
232 reviews
5 stars
198
4 stars
6
3 stars3
2 stars
6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted exceptional customer service from staff members like Teon, Akira, and CJ, who were noted for their professionalism, attentiveness, and helpfulness during tours and maintenance requests.
Maintenance Issues
Several customers reported ongoing maintenance problems, including slow response times and unresolved issues, particularly with plumbing and air conditioning.
Cleanliness and Condition
Feedback indicated mixed experiences regarding cleanliness, with some praising the well-maintained community while others reported issues with dirty hallways and unclean apartments upon move-in.
Community Atmosphere
The community was generally described as friendly and welcoming, with many residents appreciating the quiet environment and convenient location near amenities.
Management Communication
There were numerous complaints about poor communication from management, including unresponsiveness to emails and lack of updates on maintenance requests.
- TGTaylor George6 days ago5.0I toured Brookleigh Flats after having toured several different complexes in the area and was instantly impressed!! Friendly staff, hallways were clean and smelled great, spacious, cozy and updated units! It just felt like home. I can’t wait to move in! Thank you Teon for your help!
- DHDelaine HyndmanDec 10, 20255.0I lived at Brookleigh Flats for a little over two years and really enjoyed my time there. The neighbors are friendly, the building stays quiet, and most of the community is made up of young adults and older residents. The apartments themselves are cozy, and the location — especially the walk-up and street entrance — is a big plus. The leasing office is always helpful, and maintenance was easy to reach and quick to fix anything that came up. Even when the parking gate had issues, the office kept everyone updated. The pool is nice without ever feeling crowded, and being so close to Blackburn Park and its walking trails was one of my favorite parts. Overall, it’s my favorite place I’ve lived in Atlanta by far. Highly recommend!
- ELE Matthew M LDec 10, 20255.0“CJ (Charles) made me feel welcome the moment I walked in. His excellent customer service showed in how attentive, patient, and genuinely helpful he was throughout my visit. He created a comfortable and pleasant experience that I truly appreciated.”
- JCJosiah CarterDec 4, 20255.0Awesome customer service. Ask for the guy with the cowboy hat. He will take care of you quickly.
- TGTyger GriffinDec 4, 20255.0The best customer service 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😁