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The Highland

4.0
(94 reviews)

Business Details

1000 Fairhaven Dr, Augusta, GA
30909, United States
(706) 514-4156

About

Apartment Building
Surround yourself with beauty and luxury in your new one- or two-bedroom home at The Highland in Augusta, Georgia. In addition to a convenient location, you’ll enjoy high-end interior features, like granite countertops and stainless steel appliances, as well as deluxe community amenities, like a premium fitness center and yoga studio.

Location

The Highland
1000 Fairhaven Dr, Augusta, GA
30909, United States

Hours

Reviews

4.0
94 reviews
5 stars
66
4 stars
4
3 stars
2
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The office staff, particularly Talissa and Kiersten, received high praise for their professionalism, helpfulness, and responsiveness throughout the moving process and during residents' stays.

Community Atmosphere

Many residents highlighted the friendly and welcoming community, with a strong sense of safety and camaraderie among neighbors.

Maintenance Issues

While maintenance requests are generally handled quickly, some residents reported significant issues with management's responsiveness to urgent maintenance needs, leading to frustration.

Property Condition

The apartments and grounds are frequently described as beautiful, well-maintained, and offering great amenities, although some residents expressed dissatisfaction with specific maintenance and cleanliness issues.

Management Concerns

There are notable complaints regarding management's professionalism and responsiveness, particularly in handling billing issues and urgent maintenance requests.
  • MM
    Mariah
    Dec 8, 2025
    5.0
    I’ve had a great experience living at this apartment complex. Bailey, the leasing manager, has been extremely helpful throughout my time here—always responsive, friendly, and willing to go the extra mile. The community itself is very quiet and peaceful, and the location is super convenient for everything I need. Overall, I don’t have any complaints and would highly recommend living here.
  • JP
    Jermaine Porter
    Nov 20, 2025
    5.0
    Moved here April of 2024 and by far the smoothest place to live. Its quiet, people mind their business but also speek. Alot of community events that I like. We had maybe two car breaks in but you cant help stupid. All in all its a lovely space. Maintence respond so fast to problems and leave notes that they completed it. Theres also not alot of kids running around. Its a very adult place to be
  • AL
    Aurelia Lebron
    Nov 3, 2025
    5.0
    I have lived at The Highland for almost a year & cannot say enough great things about it here! Bailey is always extremely helpful & attentive. If you are looking for a new home here is the place!
  • WI
    Wynona Isenhour
    Oct 20, 2025
    5.0
    Thank you for replacing my ceiling fan. It is great . Awesome work.
  • AD
    Alexus Davis
    Oct 10, 2025
    1.0
    I’ve had a very disappointing and frustrating experience with the property management at this location. The staff — particularly Bailey — have been consistently rude, unprofessional, and insensitive. Instead of treating tenant concerns with respect, they make issues personal when you file complaints. I experienced a loss of income and found a legitimate way to have my rent paid up for six months. Rather than being supportive, management reacted negatively, showing little care for tenants’ well-being. Bailey even discussed my personal financial situation loudly in the office, which was not only unprofessional but also a clear violation of my privacy. She openly stated that because the rental assistance program had been featured in the news, she didn’t want to help other tenants access it. That kind of attitude is unacceptable — helping tenants find ways to stay housed should be a priority, not an inconvenience. This property does not prioritize residents’ needs or privacy, and I would not recommend living here.

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