Staff Performance
The staff is frequently described as friendly, professional, and helpful, contributing positively to the leasing and maintenance processes.
Maintenance Issues
While many customers appreciate the promptness of maintenance responses, there are recurring complaints about unresolved issues and pest infestations.
Apartment Conditions
Several reviews highlight problems with cleanliness and pest control, including roach infestations and unpleasant odors in some units.
Customer Service
Mixed feedback on customer service; while some experiences are positive, others report rudeness and unprofessional behavior from staff.
Community Environment
The property is generally well-maintained and offers a pleasant living environment, but concerns about safety and security have been raised.