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Helena Springs

4.3
(135 reviews)

Business Details

3401 Helena Springs Lane, Augusta, GA
30909, United States
(706) 917-1884
https://www.helenasprings.com

About

Apartment Building
Welcome to Helena Springs Apartments in Augusta, Georgia. Our apartments in Augusta, Georgia, offer studio, one, and two-bedroom floor plans ranging from 517 to 985 square feet, each featuring thoughtfully designed layouts with upgraded kitchens, washer/dryer connections, and included internet and cable services. Located with convenient access to I-520 and I-20, these Augusta apartments place you minutes from major employment centers, including Fort Gordon, Augusta University Medical Center, and downtown Augusta. The community features a 24-hour fitness center, a swimming pool with a sundeck, a clubhouse with a coffee and tea bar, shuffleboard, and a business center. Residents enjoy practical amenities including secure package lockers, on-site management and maintenance teams, and included internet and Comcast cable with HBO. As a pet-free and smoke-free community, Helena Springs offers a peaceful environment perfect for healthcare professionals, military personnel, and value-conscious residents. Schedule your tour today to explore these thoughtfully crafted apartments in Augusta, Georgia, and see why Helena Springs offers everything you need among Augusta apartments.

Location

Helena Springs
3401 Helena Springs Lane, Augusta, GA
30909, United States

Hours

Reviews

4.3
135 reviews
5 stars
97
4 stars
13
3 stars
4
2 stars
8
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Reece, Cymone, and Nichelle.

Cleanliness

The apartments and grounds are frequently described as clean and well-maintained, contributing to a positive living environment.

Quiet Environment

Residents appreciate the quiet and peaceful atmosphere of the community, making it suitable for those seeking a calm living space.

Maintenance Response

Maintenance requests are generally addressed quickly and efficiently, with many residents expressing satisfaction with the promptness of service.

Noise Issues

Some residents reported issues with noise from neighbors, particularly in lower units, indicating that sound insulation could be improved.
  • SS
    smichelle.b
    Jan 13, 2026
    5.0
    I genuinely enjoyed living here. The complex is a friendly community with reliable units & basic amenities. I also love the location is hidden, quiet. Not to mention a great office, and maintenance team. Anytime I had questions, comments or concerns, Cymone and Reece were always happy to help. The team here made my stay as great as it could possibly be, grateful. ❤️ Now a moment to especially recognize my leasing agent Reece! (my go-to guy for anything on the property really - very attentive and skillful) From start to finish, my experience with Reece was nothing short of exceptional; making sure to checkmark every box, every time… he proves to be an experienced professional! Not only was his deep knowledge of the property & leasing process comforting, but the attention to small details immediately set Helena Springs apart from the other 5 apartments I toured. Every interaction was handled with efficiency, & genuine friendliness. Seriously, Reece made what can often be a stressful process feel SEAMLESS. Starting with an easy and informative property tour, onto the application and approval process; everything was smooth and well-communicated. More importantly, both move-in and residency were managed with consistent care & responsiveness. Even the move-out experience was handled with the same level of clarity & respect. It’s rare to encounter outstanding customer service at every stage, especially in today’s climate. I am happy to acknowledge Reece Powell in this review, he truly exemplifies excellence in his role. Thanks again Reece!
  • KE
    Krista Espinal
    Dec 2, 2025
    5.0
    We recently moved into this community and it’s been a great experience. Our townhome is spacious and looks amazing, and the amenities make it even better. Big shoutout to Reece Powell for being so responsive and helpful from start to finish. Everything during move-in went smoothly and we’ve had no issues so far. Really happy we chose this place!
  • II
    India
    Dec 2, 2025
    5.0
    The entire move-in was great. The neighborhood is really reserved/quiet and peaceful. I wouldn't recommend this neighborhood to just anyone but only to someone who likes quietness just like everyone here. I have 0 kids and I am also a really busy business owner, such a perfect fit.
  • JH
    Jasmine Herrinton
    Dec 1, 2025
    5.0
    I enjoy being a resident at Helena Springs because the complex is a quiet and calm environment. Everyone is nice and friendly and the front office employees are very professional and always notifying when us on any updates, concerns/problems, and events that are going on or happening in the complex. Definitely recommend anyone staying here at Helena Springs.
  • AM
    Alexa McCoy
    Jan 27, 2020
    5.0
    We had a great experience living here for six months. Staff is extremely helpful and friendly, move-in was a piece of cake, and they have addressed all needs. The only advice I would give is to be more stern about towing vehicles that are not in visitor parking. Everything is clean and well-maintained. Never had a bad experience or felt unsafe.

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