Willowest in Collier Hills

Reviews

• VF

  Vegan Fiber

  Dec 22, 2025
  1.0
  This place is a scam! I spoke to them originally when it came down to applying I paid $375 to apply which they advised if I wasn’t accepted I would be partially refunded.. well as soon as I applied I wasn’t able to reach any one directly in the office.. no one would pick the phone up or return my call… I was notified by a default email that I was denied… this place is a joke! They won’t communicate with you. I’ve left numerous voice mails to try and understand why was I denied with a 720 credit score… these ppl have not answered there phone in over a month and have no responded to my emails request for my partial refund… I don’t live local and I had to send a friend up there just to follow up with my application… this place is a scam they just want appl money and don’t care about you !
• AG

  Andrew Garmon

  Dec 16, 2025
  1.0
  We’ve lived here since 2021 and mostly enjoyed the location and neighbors, but since June 2025 we’ve faced a persistent ant infestation in the 1000 building. While treatments sometimes helped, the ants always return—including a trail across our apartment when we came home from our a vacation in August, and another when we arrived home from our honeymoon in October. In our experience, ants emerge from electrical sockets, door frames, tiny ceiling holes, and gaps around windows and doors. We’ve spent about $1,400 replacing food, pet supplies, and buying pest-control products. We’ve also taken time off work to clean, sanitize, seal entry points, and protect our family’s health. We even had to remove indoor plants, which was especially unfortunate as many were gifts from friends and family over the years. Other patterns we’ve observed: - Gates are regularly out of service. - Trash bins around the property overflow for weeks before being replaced. - Water and sewer are allocated equally among units via a third-party biller, so we’ve paid $200+ even in months when we traveled and were home for only about a week; leaks also appear to be cost-shared. - Our AC failed briefly during peak summer, and our electric bills skyrocketed; neighbors with new AC systems report about one-third of the costs after their units were replaced. - Despite these issues, rent increased at renewal. We had enjoyed living here, for the most part, but the months-long ant problem and building conditions have been a serious health and safety concern. If you’re considering moving here, weigh the costs, time, and stress that we and many neighbors have experienced. Note: As much as I would like to be more critical, our lease prohibits any statements that may “injure [the property’s] reputation by making bad faith allegations.” This review is based solely on our direct experiences and documented facts.
• DM

  Daquaris Miller

  Nov 25, 2025
  5.0
  Amazing Leasing Agent! I had an incredible experience working Ameer Price. He was very professional, patient, and super knowledgeable about the property and the whole application process. Every question I had was answered quickly, and he made sure I felt confident and taken care of from start to finish. His communication was clear, his attitude was welcoming, and he truly went above and beyond. Highly recommend — He made the entire leasing experience smooth and stress-free!
• RC

  Raymon Carter

  Nov 20, 2025
  1.0
  Staff is Rude especially the manager l
• KG

  Kaelyn Garcia

  Nov 15, 2025
  1.0
  Completely incompetent team running this apartment complex. Management will make promises to complete work orders and not follow through for 9 months. They will also promise you a rent credit and then not give you the amount promised. I’ve lived in my apartment since the end of January, and for the entire length of my lease I’ve dealt with major maintenance issues. My shower wasn’t fixed for 35 weeks, my window and door insulation issues were unresolved for 30 weeks, and my damaged floorboard and window screens took over 6 months to be addressed. I moved into this apartment complex in January and immediately had issues upon move in. These issues were just resolved in NOVEMBER. My living room window was duct-taped by the maintenance team for months. Maintenance later removed the duct tape and never fixed the window! Every window in the unit had issues with broken tracks. The front door had no proper insulation. My shower wasn’t fixed for 35 weeks, my window and door insulation issues went unresolved for 30 weeks, and my damaged floorboard and window screens took over 6 months to be addressed. These problems have persisted for over HALF of my lease agreement, and I’ve continued to pay full rent while living in a unit that has never been fully functional or maintained to acceptable standards. I’ve repeatedly submitted work orders and followed up in person, yet many repairs were marked “completed” despite nothing being fixed. No resident should have to deal with unresolved issues for nine months. I sincerely hope management takes this feedback seriously for the sake of future tenants. I love the area and convenience of living here. Just don’t expect proper living conditions or a competent management team.

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