Management Quality
The management team, particularly Cristina and Fernando, received high praise for their friendliness, professionalism, and responsiveness to resident concerns.
Community Environment
Residents appreciate the quiet, safe, and well-maintained community atmosphere, making it a comfortable place to live.
Maintenance Issues
While many residents reported prompt maintenance responses, some expressed frustration with unresolved issues and inconsistent service.
Pest Control
Several reviews highlighted ongoing pest issues, particularly with roaches, which detracted from the overall living experience.
Customer Service Concerns
A few residents reported negative experiences with certain staff members, citing unprofessional behavior and poor communication.