Real Property Management Greenway provides professional property management services including on-going communication, comprehensive marketing and advertising, full-service leasing, thorough tenant screening and selection, timely rent collection, regular inspections, cost-effective and reliable maintenance, strict and compliant evictions, and comprehensive accounting. We help protect your investment, service your tenants, minimize your costs, and maximize your income—without interrupting your daily life. For over 30 years, tens of thousands of rental property owners and investors nationwide have trusted Real Property Management offices to take care of their rental property.
Frequently Asked Questions About Real Property Management Greenway
How long does it take to rent a property?
The leasing process has many variables, including time of year, local inventory, condition, and asking price. When the home sparkles and is move-in ready, it will make a great first impression and generate preferred renters. We can usually find a qualified applicant and fill vacancies within 30 days.
When we get feedback from potential renters when showing a home, RPM will bring this to your attention. If the asking price is not getting the response needed, we will discuss the condition of your home, or reducing the cost may be recommended.
Does RPM Greenway handle maintenance and repairs?
For tenant-occupied homes, tenants submit a maintenance request via their online tenant portal or our 24-hour maintenance hotline. Our portal allows tenants to submit a work order request by describing the issue and uploading photos of the problem when appropriate. Owners receive the same notification of the request that we do once submitted. Our goal here is full transparency of everything going on with your property. Tenants can also track the status of their requests online.
When a request comes in, we assess it and see if it needs immediate dispatch or if we can proactively troubleshoot the issue with the tenant. There are many common repair requests, and our team is trained in troubleshooting. If the problem needs to be fixed, we assign the work order to one of our preferred vendors. We utilize third-party vendors / independent contractors for all work. We make sure the cost of the repair is fair and that the job is completed satisfactorily. The management agreement allows us to approve any repair under $30 without bothering our clients. Larger repairs over $300 require owner approval. Exceptions to the $300 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property, we will do so to protect our owner’s best interest.
Can I perform repairs myself?
Yes, if an owner has a specific handyman or vendor they wish to service their property, RPM will note it in their portfolio and contact them first for service. When the property is vacant, owners can handle the repairs needed to make it “rent-ready” if they choose. Our preference is to use our vendors to ensure leasing deadlines are met; as we work with these vendors regularly, they are insured, licensed, reliable, and trusted, and we know what to expect.
How do rent payments work?
Does the tenant pay you, and then you pay me?
The tenant pays their monthly rent to RPM Greenway, and we deposit it into our trust account. Over 80% of our tenants pay rent electronically. Once funds have cleared the bank, we direct deposit the rent from the current month, minus our fee and any other expenses, into a bank account of your choice. Owner payments are made weekly.
Should I accept pets in my rental property?
Statistics show over half of all renters have pets. Being open to pets, you will increase demand through the entire prospective rental pool, thus increasing the rental price as we charge an additional amount per pet per month. If maximizing rent is important to you, maybe you should consider pets. If you would rather play it safe, it is OK to say no pets. If you are open to a pet, we always say, “pet considered.” That means we may approve the right pet, not all pets.
Emotional Support Animals are handled per Georgia state law requirements. Ask our office for more information.
How much will my property rent for?
Like the real estate market determines sales prices, the local rental market determines rental rates. Three factors contribute to how much your rental property will receive in rent each month:
1. Availability and rental rates of comparable properties
2. The features and benefits of your property
3. The marketing exposure for your vacancy
After we receive the details of your specific rental property, we will complete a market analysis and set a starting price. We then evaluate all vacancies under our management every week, adjusting the price or within our marketing strategy to get it rented as quickly as possible.
How does RPM Greenway advertise available rental properties?
Getting properties rented quickly is critical to our success and the happiness of our clients, and we strive to generate as many qualified leads as possible. We accomplish this by syndicating marketing efforts to over 20 of the most popular rental websites. We also pre-screen prospective renters and ask who will live with them, how many adults, minors, and whether they have any pets. We also inquire how long they have been at their current job. Our platform enables us to follow up with and solicit feedback from all interested parties.
Any call into our office is also answered live between business hours, Monday through Friday. We also schedule weekend showings by appointment.
What happens if my tenant stops paying rent or causes trouble?
Our rigorous tenant screening process usually prevents these types of issues; however, if a problem should arise, we always respond promptly and aggressively. The eviction process is started with a 3-day notice to pay or quit. Nuisance issues are handled similarly, with one warning given before a notice is posted.
We work with a local attorney when an unlawful detainer is filed with the court.
The tenant screening process
All prospective tenants must participate in an extensive screening process. Each adult over 18 years of age must complete an application. First, nationwide background checks and eviction database screenings are conducted to examine criminal backgrounds and the sex offender registry. Next, we ensure they qualify financially by reviewing their credit report, verifying employment, and checking pay stubs and tax returns. Finally, we review their rental history by contacting their previous two landlords for references.
Why should I hire a property manager for my HOA?
A professional property manager is knowledgeable about homeowner association compliance, your covenants and restrictions, insurance issues, dealing with contractors, and potential disputes from your owners. To perform all these duties as an HOA is a full-time job, and your time as an association is better spent elsewhere. Hire a property manager who is knowledgeable on the relevant issues and can help you deal with the day-to-day burden of managing your association and protecting the value of your community.
What is the benefit of investing in multifamily properties?
Investing in an apartment building is a great way to increase your financial wealth. There are three main ways to invest:
1. Flat-out buying it yourself requires the most capital and risk.
2. Partnering up with someone else is a great way for a novice investor to get started.
3. Joining a real estate syndication is an investment tool in which a professional manages a building for several investors while investors earn passive income.
There are other ways, but those are the three main ways of investing in an apartment building. It’s a great way to increase wealth and reduce your overall risk.
How long does it typically take to rent a property through Real Property Management Greenway?
The leasing process can vary, but we usually find qualified applicants and fill vacancies within 30 days, depending on factors like season, property condition, and price.
Does Real Property Management Greenway handle maintenance and repairs for rental properties?
Yes. Tenants can submit maintenance requests online or via a 24-hour hotline. We assess and assign repairs to preferred vendors and keep owners informed about requests and repairs.
How are rent payments handled by Real Property Management Greenway?
Tenants pay rent directly to Real Property Management Greenway, which deposits funds into a trust account. After clearing, rent minus fees is direct deposited weekly to the owner's bank account.
Should I allow pets in my rental property managed by Real Property Management Greenway?
Allowing pets can increase demand and rental price, but it's optional. We often approve pets on a case-by-case basis ('pet considered'). Emotional Support Animals follow Georgia state law.
How does Real Property Management Greenway determine the rental price for my property?
Rental rates are set based on comparable local properties, your property's features, and marketing exposure. We conduct market analysis and adjust pricing weekly for vacancies.
What marketing channels does Real Property Management Greenway use to advertise rental properties?
We syndicate listings to over 20 popular rental websites, pre-screen renters, and provide live call support during business hours, plus weekend showings by appointment.
What is the tenant screening process at Real Property Management Greenway?
Applicants undergo background and eviction checks, credit review, employment verification, and rental history checks from previous landlords to ensure reliable tenants.
In which counties does Real Property Management Greenway provide services?
We serve multiple counties in Georgia, including Bartow, Cherokee, Clayton, Cobb, Coweta, DeKalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Hall, Henry, Paulding, and Rockdale Counties.
How can nearby places like Hoffman Financial Group and Paragon Global Advisors assist clients visiting Real Property Management Greenway?
Nearby financial services such as Hoffman Financial Group and Paragon Global Advisors offer convenient options for clients seeking financial advice or planning alongside their property management needs.
What nearby amenities like The King & Queen and Quality Personal Care might be helpful for visitors of Real Property Management Greenway?
Visitors can access event planning and legal services at The King & Queen and seek medical care at Quality Personal Care, making appointments efficient during property management visits.
How do nearby businesses like Ron's Mattress Mania and Stoneside Blinds & Shades complement a visit to Real Property Management Greenway?
Clients can conveniently shop for home furnishings and window treatments at Ron's Mattress Mania and Stoneside Blinds & Shades in the same area, simplifying home setup after leasing.