Pest Issues
Numerous reviews highlighted a severe cockroach infestation throughout the complex, with many residents expressing frustration over ineffective pest control measures.
Staff Performance
While some customers praised the leasing staff, particularly Pam and Shay, for their friendliness and helpfulness, others reported rude and unprofessional behavior from management.
Maintenance Problems
Residents frequently complained about slow and ineffective maintenance responses, particularly regarding urgent issues like broken elevators and appliances.
Cleanliness Concerns
Multiple reviews noted poor cleanliness in common areas, including dirty hallways and elevators, contributing to an overall negative living environment.
Safety Issues
Several reviews raised concerns about safety, citing broken security features and incidents involving homeless individuals in the building.