Gentry

Reviews

• NC

  Nefatari Cooper

  Feb 18, 2026
  1.0
  Unannounced Entry in Home, Uninhabitable Apartment, Missing Packages: I was a resident at Gentry for a little over a year and moved out about a week ago. I've had several issues while I've lived at Gentry and expressed these concerns with Kristina and Jordan (leasing management) in writing, by phone, and in person. They all have my contact information and have never reached out to find a mutual resolution. See pics attached of my apartment left uninhabitable for almost 1 month. My next door neighbors pipe burst a few months ago and water spread to my apartment, filling my carpet and several rooms with water. The leasing office had a third party vendor come in to pull my carpet up and dry the water, then the infested carpet was left pulled up and uncleaned in my bedroom for almost one month until I called to complain about it. For the entire month I was not able to sleep in my bedroom. I complained about it for weeks, among other issues I was having at the building, which are listed below. Then I received a letter under my door saying my lease would not be renewed. I asked in writing why it was not being renewed and received no reply to the question and no reason was given in my notice. A few of negative experiences I've had at Gentry and have shared with management are the following: 1. Apartment left infested and uninhabitable for 3-4 weeks 2. Unannounced entry into my home in non-emergency situations at least 3-4 times over the course of me living there for 1 year. Two of these times was 3rd party vendors (not members of the maintenance team) entering my home unannounced while was in my apartment. 3. Missing packages. I've even shown pictures from Amazon of my package delivered and sitting in the package room that only Gentry has the key to. The response I received from the leasing office was that they can't confirm that it arrived (even with the picture of it sitting in the room) and they are not responsible for the package. 4 Unprofessional conduct from the leasing team Over the course of my year living at Gentry, I have never been invited to speak about a mutual resolution for any of the issues listed above and have never received a follow up on how the issue was being resolved or improved.
• NJ

  Natalie Jordan

  Feb 13, 2026
  1.0
  Management's negligence killed my dog. My healthy, 10-year-old dog Skylar is dead because the management at The Gentry chose to ignore reported safety hazards. On January 20, a hazardous substance (oil) was poured from a balcony above mine. I reported this to the office immediately. I followed up over and over again for nearly three weeks, begging for help. They did absolutely nothing. No investigation, no cleanup, and zero urgency. Because they refused to act, Skylar ingested the oil, which caused her to suffer through a horrific case of pancreatitis and respiratory distress. She took her last breath on February 11. The most disgusting part? An assistant manager admitted they already knew about "plenty of other complaints" of residents throwing things off balconies, and tried to use this to downplay my situation. They knew there was a dangerous pattern, they knew my balcony was covered in a toxic substance, and they still did nothing until I was forced to call the police. Only after Skylar died did they finally send a community text warning other residents. Their silence and laziness killed a member of my family. If you care about your pets or your children, do not move here. They will not protect you. In memory of my sweetest girl Skylar ❤️
• KT

  Kaue Tavares

  Dec 16, 2025
  1.0
  I lived at Gentry Apartments in Buckhead 1614 and had a very frustrating and unfair move-out experience. After moving out, I was charged almost $1,000 for alleged water damage involving glass and drywall from a leak that was clearly not caused by me. This appears to be a building or structural issue, yet the management chose to push the repair costs onto a former tenant instead of taking responsibility. To make matters worse, on my official move-out date I went to the leasing office to return my keys. The leasing agent present told me she was new and did not know how to accept the keys. I returned two additional days, but no manager or leasing agent was available. Only after those two days was I finally able to return the keys to another agent, who acknowledged the situation and said everything was fine. Despite explaining all of this clearly, I later received an email stating I was being charged nearly $1,000 anyway. This feels like a cash-grab after move-out, taking advantage of tenants who no longer have access to the unit to defend themselves. Poor management, lack of organization, and zero accountability. I strongly recommend documenting everything and being very cautious if you choose to live here — especially when it comes time to move out. This experience completely destroyed my trust in this property’s management. Charging tenants for issues outside their control and mishandling basic move-out procedures is unacceptable. I would never recommend this complex to anyone.
• DB

  Dee B

  Oct 12, 2025
  1.0
  Fatal shooting behind the building on 10/11/2025 it’s a very loud area because of bars, lounges and hearing 12 gunshots at 11pm, and music continue to play until 3am is honestly insane. Nothing but sirens and music and people continue to party like it’s not a yellow tape crime scene. Also after you come to this building, they try to raise your rent by hundreds when it’s time to renew. You don’t sleep properly in this building.
• JP

  Jeff Pack

  Oct 5, 2025
  5.0
  Just want to say that Brandon, the concierge offers exceptional, proactive customer service. I had such a great experience here today because of him.