BRYKS Upper Westside

Reviews

• CE

  Carole Eberhardt

  Feb 23, 2026
  5.0
  Perfectly unhurried guided tour, with everything explained in detail by the Resident Coordinator throughout!
• AA

  Alaine

  Feb 23, 2026
  1.0
  Terrible experience with the manager Chantel!!! Be aware - this place isn’t accepting of all people. Your calls go unanswered and ignored. After coming in to speak with the manager since my calls weren’t answered after multiple attempts….i was brushed off. She told me that she has more important things to do? She seems incompetent and doesn’t have answers to basic questions. Parking reserved spaces should not cause a nervous reaction from a manager.. I’ve lived a few places before and haven’t experienced this from a MANAGER! Once my lease is up, I will not hesitate to move.
• MJ

  MarQuez Johnson

  Feb 19, 2026
  5.0
  Touring the apartment felt less like a showing and more like stepping into my next chapter. From the moment I walked in, natural light poured through oversized windows, making the open layout feel warm and inviting. The kitchen had sleek finishes and a spacious island that instantly made me picture hosting friends. The balcony overlooked a quiet city view, giving the space a peaceful, tucked-away feel despite being close to everything. By the end of the tour, I wasn’t just noticing features—I was imagining routines, comfort, and home. Also, a special thanks to Ametria S. , one of the most caring leasing agents, who gave me the tour, and a great perspective on which unit I should choose.
• MJ

  Makayla James

  Jan 28, 2026
  1.0
  I paid an application fee with Bryks back in March 2025. At the time, the staff member I spoke with told me directly that I would receive a refund if I didn’t move forward with the property. No one ever informed me otherwise, and I was never told that the refund wouldn’t be issued. Since then — for almost a full year now I’ve tried multiple times to follow up. I was told over the phone and even through a voicemail that a refund check had been mailed to me, but I never received anything. I also requested email communication several times so there would be a clear paper trail, yet I never received a single written response. Every time I called, I was told someone would “get back to me,” and no one ever followed through. At this point, this has gone on far too long with no communication and no resolution. I am now considering taking this to small claims court simply to get closure on something that should have been handled months ago. Posting this to warn others: be prepared for a lack of communication and possible issues receiving refunds that you were told you’d receive.
• AW

  Andre Williams

  Jan 21, 2026
  5.0
  I’ve lived at many apartment communities over the years, but I’ve never met a resident services agent as kind as Mr. OJ Levatte, attentive, and genuinely committed to helping residents as the one at this community. From day one, they made me feel welcome, listened to every question I had, and always followed up without me having to ask. What stands out the most is how much they care. Whether it’s handling maintenance requests, providing updates, or simply greeting residents with a warm smile, they truly go above and beyond with every interaction. In an industry where customer service often feels rushed or impersonal, they show real professionalism and heart. It makes such a difference in how “home” feels. I’m extremely grateful for their patience, consistency, and dedication. If you’re considering living here, know that you’ll have someone in resident services like Mr. OJ Levatte who treats you like a priority, not just a unit number. That alone deserves 5 stars.

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