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East Atlanta Village is a walkable area of town with unique, edgy character and a thriving independent business sector. Located south of Little Five Points and conveniently accessible to I-20, East Atlanta Village is a neighborhood that has found a quirky, hip and unpretentious balance of urban living.
Along Flat Shoals and Glenwood Avenues you'll find a melting pot of restaurants, pubs, bookshops, artisan cupcake bakeries, bike shops, clothing stores, and locally-owned shops. East Atlanta Village is also home to an amazing music scene. All of this and more will be right outside your doorstep as a resident at Balfour East Lake.
Location
Hours
Reviews
3.8
143 reviews
5 stars
87
4 stars
13
3 stars
6
2 stars
4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the leasing office staff, particularly Kylee and Hannah, for their helpfulness, friendliness, and quick responses to inquiries.
Maintenance Issues
While some residents reported timely maintenance responses, others expressed frustration with unresolved issues, such as pest control and heating problems.
Community Atmosphere
The complex is generally described as quiet and family-friendly, with many residents appreciating the peaceful environment.
Value for Money
Several reviews highlighted the affordability of the apartments, though some felt the price did not match the quality of the units.
Management Concerns
There were multiple complaints regarding management practices, including poor communication, handling of maintenance requests, and issues with lease agreements.
- MCMichael CookDec 18, 20255.0Hannah was great. She was knowledgable and passionate about the property.
- SHShirley HarperDec 12, 20255.0I would like to thank the residents Manager and the maintenance team for the help I received my heat went out they brought me heaters to keep me warm until the situation was solved thank you for your concern and thank you for taking good care of me and your concern for your tenants please thank the maintenance team for me good job
- JIJoseph Fitten IIIDec 2, 20255.0The team at Balfour East Lake are remarkable. The way Hannah and the rest of the team put their heart into their work makes you feel like you are being taken care of like family. It would benefit the leasing world greatly if the team could go on a tour giving seminars or TED talks on how people could better take care of their tenants. We were really really sad to go.
- TTTraNov 11, 20255.0I lived at balfour eastlake apartments for five years. It’s an affordable place to live, and the staff is great — always friendly, quick to respond and helpful with any issues. They also do a great job keeping up with the community and making sure residents feel taken care of
- LBLaTesha BradwellSep 24, 20254.0I recently moved into an 2bdrm/ unit, the office staff and maintenance have been great with communication and timely repairs and addressing any and all of my concerns thus far. I would definitely recommend this complex to any future tenants!
Frequently Asked Questions About Balfour East Lake
What types of apartments are available for rent at Balfour East Lake?
Balfour East Lake offers 1, 2, and 3-bedroom apartments for rent in Atlanta.
Where is Balfour East Lake located?
It is located at 1403 Custer Ave SE, Atlanta, GA 30316, United States.
What are the office hours for Balfour East Lake?
The office is open Monday through Friday from 8:00 AM to 4:30 PM and closed on weekends.
How can I schedule a tour at Balfour East Lake?
You can schedule a tour online at https://www.balfoureastlake.com/scheduletour.
What is the main phone number to contact Balfour East Lake?
The main phone number is +1 404-622-2010.
What kind of neighborhood surrounds Balfour East Lake?
East Atlanta Village is a walkable, quirky, and hip area with restaurants, shops, a vibrant music scene, and local businesses nearby.
Are there places to eat near Balfour East Lake?
Yes, nearby you can find Custer Ave. Cafe offering American cuisine and coffee, as well as China Chef Cafe for restaurant dining.
Where can I buy groceries or household items near Balfour East Lake?
Family Dollar and dd's Discounts are nearby stores where you can purchase groceries, clothing, and household essentials.
What gas stations are available close to Balfour East Lake?
Nearby gas stations include Mobil, Shell, and CITGO FOOD MART for your fueling needs.
Are there nearby amenities for personal care and grooming?
Yes, there are several beauty salons and spas nearby such as Zone 6 Nail Shop, African Braid and Beauty, and Nail Hot.