East Atlanta Village is a walkable area of town with unique, edgy character and a thriving independent business sector. Located south of Little Five Points and conveniently accessible to I-20, East Atlanta Village is a neighborhood that has found a quirky, hip and unpretentious balance of urban living.
Along Flat Shoals and Glenwood Avenues you'll find a melting pot of restaurants, pubs, bookshops, artisan cupcake bakeries, bike shops, clothing stores, and locally-owned shops. East Atlanta Village is also home to an amazing music scene. All of this and more will be right outside your doorstep as a resident at Balfour East Lake.
Many customers praised the leasing office staff, particularly Kylee and Hannah, for their helpfulness, friendliness, and quick responses to inquiries.
Maintenance Issues
While some residents reported timely maintenance responses, others expressed frustration with unresolved issues, such as pest control and heating problems.
Community Atmosphere
The complex is generally described as quiet and family-friendly, with many residents appreciating the peaceful environment.
Value for Money
Several reviews highlighted the affordability of the apartments, though some felt the price did not match the quality of the units.
Management Concerns
There were multiple complaints regarding management practices, including poor communication, handling of maintenance requests, and issues with lease agreements.
MC
Michael Cook
Dec 18, 2025
5.0
Hannah was great. She was knowledgable and passionate about the property.
SH
Shirley Harper
Dec 12, 2025
5.0
I would like to thank the residents Manager and the maintenance team for the help I received my heat went out they brought me heaters to keep me warm until the situation was solved thank you for your concern and thank you for taking good care of me and your concern for your tenants please thank the maintenance team for me good job
JI
Joseph Fitten III
Dec 2, 2025
5.0
The team at Balfour East Lake are remarkable. The way Hannah and the rest of the team put their heart into their work makes you feel like you are being taken care of like family. It would benefit the leasing world greatly if the team could go on a tour giving seminars or TED talks on how people could better take care of their tenants. We were really really sad to go.
TT
Tra
Nov 11, 2025
5.0
I lived at balfour eastlake apartments for five years. It’s an affordable place to live, and the staff is great — always friendly, quick to respond and helpful with any issues. They also do a great job keeping up with the community and making sure residents feel taken care of
LB
LaTesha Bradwell
Sep 24, 2025
4.0
I recently moved into an 2bdrm/ unit, the office staff and maintenance have been great with communication and timely repairs and addressing any and all of my concerns thus far. I would definitely recommend this complex to any future tenants!