Tucked away from the hustle and bustle of the busy city, you will find the jewel of Atlanta, Georgia. Ideally located minutes from all the most delightful restaurants, entertainment, and shopping venues, endless hours of indulgence await. Surrounded by the picturesque beauty of the park-like Vinings City neighborhood, 400 Winchester is a home like no other.
Frequent changes in management have led to poor communication and unresolved resident concerns.
Maintenance Problems
Residents reported slow response times and inadequate maintenance, including pest control and urgent repairs.
Customer Service
While some staff members received praise for their professionalism and helpfulness, others were criticized for rudeness and lack of support.
Cleanliness and Safety
Multiple reviews highlighted issues with cleanliness, including pest infestations and maintenance of common areas.
Rent Increases
Residents expressed frustration over unexpected and significant rent increases, often without clear explanations.
AN
A No
Dec 1, 2025
1.0
I occupied the apartment for a year, during which time I grew to appreciate its amenities. Nevertheless, the recurring and substantial rent increases, which saw fluctuations of $200-$700 monthly, ultimately led to my departure. As my work commitments necessitated extensive travel, resulting in minimal time spent at home, I felt the rent adjustments were unjustified. My attempts to engage management in a constructive dialogue regarding this matter were rebuffed, and I was met with a lack of communication. Moreover, the discovery of a previously unknown gas account in my name, accompanied by a $90 invoice for usage, like that’s something you tell someone during the walk or while we are in the office going over units.
DW
Debbie west
Nov 17, 2025
5.0
It was a pleasure to work with Winchester's Property Manager, Kaiya Harris regarding one of her residents. Her professionalism was highly appreciated. Debbie West, CERF Sr. Empowerment Advocate with the Urban League of Greater Atlanta
AR
Azzi Rhodes
Oct 24, 2025
5.0
Jeff and David are the best things about this property! Trustworthy, timely , respectful maintance men!!!
SG
sidney guzman
Sep 26, 2025
1.0
RUN! Please whatever you do.. DO NOT rent here. The management changes, units are a MESS. Roaches everywhere. Poor communication. I’m no longer a resident and still having issues with this property. Wouldn’t recommend to my worst enemy .. atp they should just tear the apartments down and start over it’s giving expensive projects 🥴
KF
Kwame Feaster
Jan 3, 2025
1.0
Had and still have a roach infestation in building 1200 that management still has not addressed or even responded to my phones calls nor my emails. And we pay for pest control services in our rent. Always changing management, this new one won't last long.