Brand Certified
1401 West Paces
3.3(224 reviews)
Certified by 1401 West Paces • Mar 01, 2026
Business Details
1401 West Paces Ferry Road NW, Atlanta, GA
30327, United States
Certified by 1401 West Paces • Mar 01, 2026
(404) 814-1944
Certified by 1401 West Paces • Mar 01, 2026
https://www.1401westpaces.com/
Certified by 1401 West Paces • Mar 01, 2026
About
Certified by 1401 West Paces • Mar 01, 2026
Apartment Rental Agency
1401 West Paces is conveniently near Vinings, Buckhead, and Atlanta's attractions. Interiors include stainless steel appliances, granite countertops, modern lighting, and luxury faux wood flooring. Residents can enjoy spacious one, two, and three-bedroom homes in European-style gardens, amenities like a resort-style pool, a state-of-the-art fitness center with virtual classes, and a new clubhouse, providing a premier resort living experience. Text us at (470) 201-5057
Location
Certified by 1401 West Paces • Mar 01, 2026
Hours
Certified by 1401 West Paces • Mar 01, 2026
Reviews
3.3
224 reviews
5 stars
109
4 stars
17
3 stars
8
2 stars
12
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the leasing agents for their helpfulness and professionalism during tours and the leasing process.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including broken elevators, plumbing issues, and slow response times to repair requests.
Property Condition
Several customers reported that the property is poorly maintained, with issues such as trash accumulation, pest problems, and outdated facilities.
Management Communication
A significant number of reviews indicated poor communication from management, with residents feeling ignored or misled regarding their concerns.
Safety Concerns
Residents expressed worries about safety due to broken security gates, maintenance issues, and a lack of responsiveness from management regarding safety complaints.
- LWLandon Walraven3 days ago1.0The property management company is one of many rental companies who do not take anything into consideration. Living there you are a number, a profit, and a victim. Their move out process alone is horrible and predatory. It is more expensive to move out then it is to put a down payment on a home. This place is horrible please do not move to 1401 west paces. Save the headache, and more importantly your funds. From unsafe living conditions to the building damaging your property. Please run far. Run far far away and do not give these scammers a dollar.
- LBlaia brownFeb 23, 20265.0Sabrina is literally so sweet. Answered all my question and she is such a genuine soul! My girl!! Give her a raise NOW.
- LPlateshia partridgeFeb 16, 20265.0Lev Mills at 1401 West Paces was absolutely amazing. From our first conversation over the phone, he was calm, professional, and delivered exceptional customer service with genuine love and grace. Although I wasn’t able to arrive at the property on time, he took the initiative to call and update me. Not only that, he went above and beyond by sending a detailed video of the community and a unit so I wouldn’t miss the experience. I understand this industry moves fast — and I mean fast — but Lew handled everything with patience and excellence. He is truly a great employee and a strong representation of the property.
- BBBrooke BarnettFeb 10, 20265.0Lev was amazing. Pleasant, professional, friendly.. made me feel right at home.
- JSJohn SmithFeb 4, 20261.0The management staff is unhelpful. Place is not well kept. Pipes leaks, elevators breaks when it rains. Take it from a 6 year resident. Do not move here. Prior employees quit because “the property manager does not care”. You’ve been warned.
Brand Certified Facts from 1401 West Paces
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Certified March 01, 2026Yext Knowledge Graph
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