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University Oaks

3.0
(245 reviews)

Business Details

2360 W Broad St, Athens, GA
30606, United States
(706) 670-2093
https://www.athensuniversityoaks.com

About

Apartment Building
It���s time to update your everyday with a beautiful, garden-style apartment at University Oaks. The studio, one, two, and three bedroom apartments in Athens, Georgia, were designed and finished with your needs in mind. Exceptional touches like built-in bookshelves work alongside contemporary additions like high-speed internet access to provide a fully functional, fully beautiful place to call home. Located near Georgia Square Mall, you���ll be close to local hot spots and delectable restaurants.

Location

University Oaks
2360 W Broad St, Athens, GA
30606, United States

Hours

Reviews

3.0
245 reviews
5 stars
107
4 stars
10
3 stars
12
2 stars
12
1 star
104

What are people saying?

AI-generated from recent customer reviews

Pest Issues

Numerous reviews highlighted severe cockroach infestations and ineffective pest control measures.

Management Problems

Customers consistently reported poor communication, unprofessional behavior, and lack of responsiveness from the management team.

Maintenance Concerns

Many tenants experienced delays and inadequate responses to maintenance requests, leading to unresolved issues.

Safety and Security

Several reviews mentioned safety concerns, including crime incidents and inadequate security measures.

Mixed Staff Feedback

While some maintenance staff received praise for their work, the overall sentiment towards office staff was negative.
  • BS
    Beth Summers
    Feb 18, 2026
    2.0
    This place sucks. I cannot wait to find somewhere else to go. There's bugs and when you send out a maintenance request they come out and don't fix anything. They say they do but they don't. But then when you try to request the issue again they close out the work order right after you request it. So then you have to waste your time by going to the leasing office and explaining to them what's going on to get actions taken
  • SP
    Stella Parks
    Jan 18, 2026
    5.0
    Thank u very much maintenance, man Andrew, came to my apartment and fix my fluid from my hot water heater and my electricity thank you much
  • TM
    Tay McLoughlin
    Dec 23, 2025
    1.0
    Firstly, DO NOT STAY HERE I promise you you can find better!!!! I wish I can give zero star rating. My man and I stayed here for a year if it didn’t affect us we would have broken our lease early. This place is filled with some of the most ignorant, selfish workers I have ever seen. The only good person is Mrs Elka (not sure if she is there now) the only kind person and maintenance was okay as well. As far as the office people go, these people are awful. I went to that office more than I can count for issues and NOTHING was fixed. They sit in the office and show zero care and remorse. If I can slap some sense into these people I would. ROACHES!!!! omg the amount of roaches is disgusting. They send these emails saying pest control is coming LOL they don’t do nothing!!! They spray water it seems because baby whatever that is doesn’t kill bugs. The next door neighbor was a drug dealer- he would have people walking in and out no matter what time of the day it is. I got tired of it so I went to the office asking for help (mind you a good place would never let it happen again and they would definitely remove the person or give consequences if it continued..) I went back 2 times they did nothing. The manger and couple others came by to talk to him. I listen to my ring and I swear it was just a play act. Packages- - you might as well not get anything delivered there That doesn’t fit in mail box. I had expensive stuff get stolen. The office tells you to call the cops and report. Again THE OFFICE PEOPLE SUCK! We left a while ago, but I’m just not getting around to leave review especially after a few days ago I went to retrieve mail that got sent there…again office people gave zero help and I STILL have zero help. Unbelievable. The owner of this place better be ashamed. I do not at all recommend this place to anyone. Ever. Ever. I hope to never lay my eyes on any of them again. Oh! And they never answer phone! With that being said, if there a response to this, do not tell me to call your office for “any help” !!!!!!! Yall are awful.
  • SC
    Sonia Chicas
    Dec 21, 2025
    1.0
    This is a cheap place compared to others, it's okay but it's full of cockroaches, and if you go to the office, they just put out food to attract even more of them. We're freezing because the heating system doesn't work, we've gone to complain countless times about being cold and they do nothing. I'm giving it one star because it won't let me give half a star or a quarter of a star.
  • AB
    Amanda B
    Dec 20, 2025
    1.0
    We lived w a busted water heater for 2 months when they finally decided to come out our kitchen still isn't put together back right. This place sucks

Brand Certified Facts from University Oaks

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Certified March 01, 2026Yext Knowledge Graph
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