Ming and the maintenance team received high praise for their quick and effective responses to issues, although some residents reported ongoing problems with older appliances.
Staff Performance
Jennifer, Kiah, and other staff members were frequently highlighted for their professionalism, friendliness, and helpfulness during the leasing process and throughout residency.
Cleanliness and Community
The property is generally described as clean and well-maintained, contributing to a pleasant living environment, though some residents reported pest issues.
Management Issues
Several reviews expressed dissatisfaction with management's handling of move-out charges and maintenance requests, indicating a lack of transparency and responsiveness.
Amenities and Events
Residents appreciated the community amenities and events, although some felt that the execution of these events could be improved.
JL
Jean Lee (W. Long)
Jan 4, 2026
5.0
“Northpark is a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by Arturo, a friendly courteous workers. Kudos to the maintenance, Ming. He’s amazing, just know what he’s doing, always take care of the issues in no time.
LL
Laz Lino
Jan 1, 2026
5.0
We just moved in a one bedroom apartment at North Park. It was a very pleasant experience from beginning to end! From touring with Jennifer to completing the application process to the move in experience - all seamless!
The apartment was clean and fresh when we moved in. Jennifer answered all of our questions throughout the process and made us all feel very comfortable and confident.
Rates are very comparable to surrounding area. Location is extremely convenient and neighborhood is a gated community.
AP
ashwin kumar Pattem
Dec 26, 2025
5.0
I’ve had a great experience living here. The community is clean, well-maintained, and feels safe and welcoming. The apartment itself is spacious, comfortable, and thoughtfully designed, making it easy to feel at home.
The management and maintenance teams are responsive, professional, and genuinely care about residents. Any requests I’ve had were handled quickly and efficiently. The amenities are well kept, and the overall atmosphere of the community is calm and friendly.
I would absolutely recommend this apartment community to anyone looking for a comfortable and well-managed place to live.
AG
Andrea Grimaldo
Dec 25, 2025
5.0
Loved being able to tour the complex today! Jennifer went above and beyond as our guide—she was incredibly welcoming, professional, and genuinely knowledgeable about every detail of the property. She answered all of our questions with confidence and patience (and we had a lot!), and made the entire experience feel easy and enjoyable. You can truly tell she takes pride in what she does. If you’re considering this community, I highly recommend asking for Jennifer—you’ll be in great hands!
SF
Sylvia Farlow
Dec 19, 2025
5.0
Northpark Estates is a great apartment complex! It’s clean, has many amenities offered, and a great sense of community. Our unit is updated and modern. Love our stainless steel appliances especially.
Mary in the office is always so kind and helpful and makes everything so easy! From the leasing process at the beginning to renewals every year, it’s been a great, smooth experience. Everyone at the front office is honestly so kind and genuinely ready to assist with anything.
Ming, the maintenance supervisor, is also amazing! He is always professional, kind, and so quick to fix any issues in the apartment. It is such a relief knowing things get handled fast by him and his team.
Overall, I would say the property is always clean and well taken care of, which I really appreciate. I also love how many inclusive community events they host. They care about their residents and it shows. Overall, such a great place to live and I definitely recommend it considering it’s so close to grocery stores, retail, restaurants, and GA-400!!