Business Details
About
Property Management Company
Homeside Properties, Inc. is a community association and property management company based in Georgia.
Location
Homeside Properties, Inc.
900 North Point Parkway, Alpharetta, GA
30005, United States
Hours
Reviews
4.1
1,520 reviews
5 stars
1,146
4 stars
45
3 stars16
2 stars16
1 star
297
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and professionalism of various staff members, particularly highlighting individuals like Supin Hsu, Felecia Lynch, and Richard Hammond for their exceptional service.
Communication
While some reviews noted excellent communication from certain managers, others expressed frustration over poor response times and lack of follow-up from the management team.
Knowledge and Support
Several customers appreciated the knowledgeable assistance provided by staff members, especially in navigating HOA processes and resolving issues efficiently.
Mixed Experiences
Feedback varied significantly, with some customers reporting positive experiences and others expressing dissatisfaction with management's performance and responsiveness.
Management Transition
The transition to Homeside Properties received mixed reviews, with some residents noting improvements while others reported ongoing issues and frustrations.
- PHPatrick Healy3 days ago5.0I worked with Seth LeBaron on a project to get a gazebo built for my neighborhood. He was excellent. Very responsive, friendly and went above and beyond to get this done. He worked late in the dark. He also sent me photo updates of the progress and finished work. I was very pleased with his and his teams work. I would definitely recommend him to anyone.
- TATofik Abdulhamid5 days ago5.0Supin Hsu was out at my property within 12 hous after posting a work order and togather we were able to solve the issue of a fallen tree. Thank you so much for the great and prompt service
- MFMichael F6 days ago5.0I want to express my gratitude to our James Creek HOA Community Manager Supin Hsu . I appreciate frequent updates through TownSq portal and his attention to making us a better place to live in. His is very professional, courteous and responsive. He is patient in providing the requested information and strives for making a connection with all members. We as a community are lucky to have Supin as our Community Manager.
- KSKeandra StromanNov 17, 20251.0It looks like the only way I’ll get a response is if I write a review about them. I received a notice from GA power letting me know the meters need to be replaced. The letter said they were giving 30 days for a response or for the repairs to be made or at the LEAST scheduled. I received this notice on October 22nd. It is now November 17th. I have reached out through email, I put a request in the portal. I’ve reached out to Niger Bryant who is supposed to be our property manager. NOTHING. No response or acknowledgement. My power will be off in a few days. & the thing is, this isn’t the first time this has happened. A few months ago, they waited until the LAST minute to do repairs, hired a TERRIBLE electrician who then caused my entire building to be without power for a LONG holiday weekend. When I asked about reimbursement for hotels or credit towards my account, I was told they don’t do that and basically (oh well). This is HOA neglect, and if I end up without power AGAIN, THIS time I will be looking to file legal action. At this point. I’m not interested in reaching out to anybody else EXCEPT a lawyer.
- WLWeiyu LiuNov 14, 20251.0Lisa Hart SCAMMED me 2600 dollars for trash can violations by not doing her job for giving me any update on my inquiry. she was RUDE and not doing her job at all. I hope I can give 0 star for it. I got violation notice for my garbage can placement issue. However, the trash can was out there for more than 4 years, no single violation notice, until my neighbor left theirs in front of my front door’s sideways. Contacted Lisa Hart to investigate it. She said she will contact somebody to investigate, but I’m not getting any update for almost 2 month, she completely forgot it and failed to give me any updates made me think my case is still under investigation. so I kept my trash can on the current position, until I received a 2600 dollars auto pay notice for trash can violation. I immediately contact Lisa for why charging me if my case is still under investigation. And she tried to cover her mistake by confusing me between general violation notice without single word on investigation result and reply me about investigation.
Frequently Asked Questions About Homeside Properties, Inc.
What services does Homeside Properties, Inc. provide?
Homeside Properties, Inc. is a community association and property management company offering property and building maintenance services.
Where is Homeside Properties, Inc. located?
It is located at 900 North Point Parkway, Suite 325, Alpharetta, GA 30005, USA.
What are the office hours of Homeside Properties, Inc.?
The office is open Monday to Thursday from 8:30 AM to 5:00 PM, and Friday from 8:30 AM to 2:30 PM. It is closed on Saturdays and Sundays.
How can I contact Homeside Properties, Inc.?
You can call them at +1 678-297-9566 or email customerservice@associaonline.com.
Does Homeside Properties, Inc. have an online presence?
Yes, they have a website at https://associaonline.com/locations/homeside-properties-inc and a Facebook page named 'Homeside Properties' based in Alpharetta, GA.
What categories best describe Homeside Properties, Inc.?
They are categorized as a Property Management Company, Community Association, and provide Property and Building Maintenance services.
Which insurance agencies are located near Homeside Properties, Inc.?
Nearby insurance agencies include Nationwide Mutual Insurance Company, Brown & Brown Insurance, and Brown and Brown Insurance of Georgia, which could be useful for clients needing insurance services in the area.
Are there educational institutions close to Homeside Properties, Inc.?
Kaplan College is nearby, offering educational and event planning services, which might benefit customers interested in continuing education or hosting events.
What are some recreational options near Homeside Properties, Inc.?
Customers can visit the Ball Field nearby, which is a gym, sports and recreation venue, and baseball field, ideal for recreational activities before or after their visit.
What other property management companies are near Homeside Properties, Inc.?
Nearby property management companies include The Nurock Companies, NuRock Management, and NuRock Companies, which offer apartments and real estate services.