Homeside Properties, Inc.

Reviews

• TS

  terri sims

  3 days ago
  1.0
  I just want to say that we truly believed switching to this new management company would be an improvement for our community. Unfortunately, from day one it has been a nightmare. We are a small neighborhood of only 46 homes with no amenities, yet we have dealt with issue after issue. We’ve already lost an important landscaping company that had been serving us reliably. We still cannot get our bills uploaded in the system so that reimbursements can be processed or so homeowners can pay their HOA dues—which were originally due in April. Now we’re being told the system won’t be updated until April 1st, even though we switched management companies back in October 2025. That makes absolutely no sense. I am extremely disappointed in this transition. This is not the level of service we expected, and it has caused unnecessary frustration for our entire community.
• HS

  harikrishna suthari

  Feb 23, 2026
  5.0
  Supin Hsu has been doing an excellent job as the James Creek property HOA manager. He is professional, responsive, and very helpful. He addresses concerns promptly and communicates clearly with residents. We truly appreciate his dedication and hard work.
• SS

  Soph

  Feb 23, 2026
  1.0
  This HOA is a joke. There is nothing special about these properties yet we pay $400 and for what?! The HOA provides nothing to homeowners, while other neighborhoods under different management in the area pay less in HOA with more amenities. We don’t have a gym, our tennis is court is in disrepair, the pool is basic and not nearly big enough for the entire neighborhood, the lighting is poor which they expect homeowners to fix it, and there’s been a number of safety instances. So what exactly am I paying $400 for if I’m getting nothing out of it? On top of that they charge baseless fees for a property I OWN. They are robbing people blind and something will be done about it.
• HK

  Hridheek Kallu

  Feb 17, 2026
  5.0
  I recently worked with Supin Hsu to coordinate a clubhouse reservation for my home in James Creek, and the experience was seamless. Supin was professional, responsive, and made the entire process incredibly easy. It is clear that he and Homeside Properties take community management and customer service seriously. I really appreciate the high level of support he provided me.
• PV

  Paula Vincent

  Jan 28, 2026
  5.0
  A Heartfelt Tribute to Amelia Brand: An Exemplary Community Association Manager For the past two years, since early 2024, Amelia Brand has been an invaluable asset to the Paces Springs Homeowners Association (HOA) Board, delivering exceptional professional support that has ensured the smooth operation of our community affairs. Her partnership with the board has been nothing short of transformative, marked by intelligence, deep knowledge, proactive engagement, and unwavering friendliness. Always approachable and ready to assist, Amelia has set a high standard for what an outstanding Community Association Manager should be. Amelia’s responsibilities have been extensive and meticulously handled. She has dutifully overseen covenant warnings, violations, and fee notices, ensuring that community guidelines are respected and enforced fairly. On the financial front, she has expertly managed budgets, reports, vendor payments, and other critical financial tasks with precision. Her role extended to resolving complex HOA disputes and complaints, including the sensitive management of unpaid fee delinquencies through structured collection efforts. Her vigilance in maintaining compliance with federal and state HOA regulations has protected and fortified the association’s standing. Moreover, Amelia’s participation in the Annual Meeting—where she presented financial statements and addressed residents' questions—demonstrated her transparency and commitment to community engagement. Having collaborated with several HOA Community Managers over the years, the consensus is clear: Amelia stands out as the best, a consummate professional whose partnership is indispensable to effective HOA management. In summary, Amelia Brand embodies the ideal qualities of a Community Association Manager—capable, dependable, and proactive. Her contributions have greatly enhanced the quality of life within Paces Springs, and for anyone seeking a trusted expert to guide their HOA’s management, Amelia is the professional to choose. Our deepest thanks go to her for her extraordinary dedication and service. Paula Vincent, Former Paces Springs HOA Board Member, 2005 - 2025.