Management Quality
Several reviews praised the management team, particularly Tradel and Candace, for their helpfulness and responsiveness, while others expressed frustration with disorganization and communication issues.
Maintenance Issues
While some customers reported quick and effective maintenance responses, others experienced significant delays and unresolved issues, leading to dissatisfaction.
Community Atmosphere
Many residents appreciated the community feel and cleanliness of the property, though some raised concerns about safety and crime in the area.
Customer Service
Overall, customer service received mixed reviews; while some staff were commended for their kindness and support, others were criticized for poor communication and unprofessional behavior.