Ryan Homes at Ashton Covey

Reviews

• RF

  R F

  2 days ago
  2.0
  From talking with others in the community and others having similar problems, im surprised there arent more negative reviews. First, the sales process was fine, however it turns out that their computer system is complicated and its common for them to put in the wrong codes or miss codes for options, which creates major headaches for everyone during the building process. An investor bought the house directly across from us which is the same model and somehow paid $52k less than we did. Rumor has it that Ryan Homes recently sold quite a few lots/homes to another investor. It appears Ryan Homes is giving special deals to investors and screwing over regular homeowners. During the building process work doesn't stop for any reason. There were major concerns with concrete crumbling and sitting water on the slab soaking into the studs for weeks, but the builder didn't care and wouldn't pause to even properly address the concerns. We have proof of them covering up excessive moisture in studs with drywall, in an attempt to ignore and cover the problem. The final walk through is a joke. There were so many things wrong, very few notes by the builder. They assured us they will have the vendors come through to fix everything, but they missed the majority of the cosmetic problems. A brand new house should be brand new, not dirty, not obviously repaired. Things happen, sometimes damage happens, but usually builders are good about repairing it so you never know and can't tell. This is not the case with Ryan Homes. There are multiple drywall spots that are repaired horribly. There is damage to almost every piece of trim that has just been painted over instead of properly fixed. There is paint/gunk on most light switches and covers. There are even some outlets that have paint inside them. They installed grass that was dead and fungus infested, told us they would replace the dead grass and still haven't after two months. They completely missed the window coverings and they couldn't be installed until after we closed. Its normal for builders to use low quality paint, but it appears they are watering down the low quality paint and the walls have a chalky feeling and you can't even touch them without leaving marks. Doors and hinges weren't weren't installed correctly, they are either crooked and/or have tension on them. Despite them cleaning the house multiple times, its done so horribly that the house is still filthy and needs to be cleaned before you move in. The white grout was already stained from the jobsite being so dirty. Luckily they did have their grout cleaner guy come out after we closed to clean the grout. We were very clear we didn't want any acid used and he insisted it was only very mild, however it actually damaged the surface on some of the tiles. The tile work is actually pretty good, better than other new builds we have had. BUT the grout work is not acceptable. Even the builder said that the grout wasn't mixed correctly....but obviously they can't do anything about it now, so we are stuck with grout that has construction debris in it, and grout that probably wont last very long. They installed the wrong kitchen countertops, but they did finally replace them after putting up a fight. They have a hidden irrigation program that still waters the lawn daily even after setting it to only water the lawn two days a week. this caused our water bill to be about 6 times the normal price until the city sent someone out to help us figure out the problem. They said its common for builders to do that, but they usually turn it off before closing. Ryan homes didn't. The model homes are total misrepresentations of what we got. Quality is different. There have been a lot of misrepresentations and empty promises through the whole process.
• BN

  Beena NicoleM

  4 days ago
  5.0
  We recently purchased our new home with the help of Myka, and we couldn’t be happier with the experience. From our very first meeting, it was clear that she had an incredible pulse on the local market. Myka was patient, highly responsive, and always took the time to answer our many questions. What really stood out was the attention to detail —everything was handled professionally. If you’re looking for someone who truly cares about finding you the perfect home, look no further!
• MB

  Melissa Bourgeois

  Nov 26, 2025
  5.0
  Nick, at Ashton Covey-Ryan Homes, was the bomb.com. He made our experience of buying a new home smooth and fun. He answered all our questions and concerns. -The best….
• LO

  Liz Oliveira

  Sep 19, 2025
  5.0
  I got to say I’m really enjoying working with Ryan Homes. Scott is very knowledgeable , attentive and showing how much he cares for his clients.
• BJ

  Bowzer Jr

  Aug 26, 2025
  5.0
  This will be a continued, updated review as I am just starting my journey of building a dream home with Ryan Homes To begin, I want to highlight Nick, who has been nothing short of exceptional. From the initial email, he was enthusiastic and welcoming, always pleasant to speak with during our initial discussions and walk-throughs, and very upfront about what was and wasn't included in the deal. His professionalism and clear communication gave me confidence moving forward, and I truly feel like I am in good hands with Ryan homes so far. I look forward to updating this review as we progress through the process and witness my dream home take shape.

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