Briarcrest at Winter Haven

Reviews

• JK

  Josette Kegler-Lewis

  Mar 9, 2026
  1.0
  I am a new tenant who moved in on 3/6/26, and I have already noticed a serious and uncontrollable roach infestation. While the apartment complex does offer decent room sizes, the pest issue has made my experience extremely disappointing so far. I contacted the leasing office about the problem and was informed that pest control only services each apartment once every two weeks. Unfortunately, that schedule does not appear sufficient to address the severity of the infestation. No matter how clean you keep your apartment, the roaches continue to appear. Another concern is the lack of transparency before move-in. Prospective tenants are not allowed to view the actual unit they will be renting beforehand. Instead, they are only shown a model apartment. In my opinion, this can be misleading because the model unit does not accurately reflect the condition of the apartments tenants may actually receive. The model itself also appears outdated and has likely not been updated since around 2020. Additionally, the apartments do not include built-in lighting in the living room or bedrooms, which means tenants must purchase lamps just to properly light their living space. Overall, while the room sizes are decent, the pest issue and the inability to view the actual unit before signing a lease were major drawbacks. I would strongly encourage prospective renters to carefully consider these issues before deciding to lease here.
• DM

  Dabeisy Martin

  Dec 1, 2022
  5.0
  Pam is the best!
• EW

  Eddie Wilson

  Jan 31, 2022
  5.0
  I would be happy to. I have lived here going on 10 years now i would just like to say that the office personnel have always been great to help when i needed it always nice polite and willing to go the extra mile to help. I have enjoyed my time here in briarcrest apts. I have met lots of people here lots i would call friends now. Its a clean place to live and the people in maintenance I would call them all friends they have been there for all my needs and are just really great people. From the day I moved in till now I would tell anyone who is thinking of living here you are close to everything I feel very safe. Thank You Eddie Wilson
• EJ

  Erica Johnson

  Apr 23, 2019
  1.0
  Living at Briarcrest has not been to pleasant. They have plumbing issues all over their complex. The water smells like sulfur/rotten eggs. They do not fix thing in a timely matter. The buildings are old and they have a lot of maintenance issue due to lack of care. I had to report them to the health department for mold and plumbing issues they would never fix. I reported the problem to management and they never sent maintenance to remove mold or fix water leak. It’s not the worst but definitely far from the best. Take heed.