Renaissance Apartments

3.7
197 reviews
Renaissance, West Palm Beach, FL

About

Apartment Rental AgencyApartment Building
When you choose Renaissance Apartments in West Palm Beach, FL, you get more than a place to live - you get a place to relax and proudly call home. Whether you select one of our one-, two-, or three-bedroom apartments, your experience will be just as sweet. Each of our apartment homes has been crafted with style and is fully equipped with central air-conditioning, energy-efficient appliances, and a patio/balcony.

Location

Renaissance Apartments
4200 Bear Lakes Ct., West Palm Beach, FL
33409, United States

Hours

Reviews

3.7
197 reviews
5 stars
121
4 stars
11
3 stars
7
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the office staff for being friendly, helpful, and professional, particularly highlighting individuals like Carissa and Blair.

Maintenance Issues

Numerous reviews indicated ongoing maintenance problems, with delays in repairs and unresolved issues such as broken appliances and pest control.

Management Concerns

Several customers expressed dissatisfaction with management's responsiveness and accountability, citing issues with communication and handling of complaints.

Community Experience

While some residents enjoyed the community atmosphere and cleanliness, others reported negative experiences related to noise and neighbor behavior.

Amenities and Services

There were complaints about the lack of functioning amenities, such as the gym and pool, and issues with billing and application processes.
  • CN
    Carlo Nazaire
    Oct 13, 2025
    3.0
    The team took a long time, in the end he ended up solving the problem, well done
  • GR
    Gessica Rejouis
    Oct 10, 2025
    1.0
    Keisha she’s very bad she doesn’t know how to welcome people,she needs to go to school and then after she has to come back to like it customer service. I came to the office she doesn’t serve me. I sat there for more than 15 minutes. Then someone else came she help the person before me that’s not fair.😡😡😡😡
  • EP
    Emet Pierre
    Sep 20, 2025
    1.0
    Called for AC not cooling. Talked to one of the technicians about 2pm he said someone will come over to take a look at it. When I called back the phone either off, discharge or they blocked my number talking maintenance phone number. The room temperature is currently at 79 degree with kids with me. It is just blowing air not cooling. For an urgent call it should not be addressed that way.
  • RW
    Roger Woolery
    Sep 15, 2025
    5.0
    The office manager dispatched maintenance within 45 minutes of my request .The maintenance technician was polite and thorough.He also did a follow up check to see if all was well.
  • SJ
    Shell J
    Sep 8, 2025
    1.0
    This dryer has not been working probably for almost 3 years they keep fixing i this dryer is no good i been asking fir another dryer. This is dangerous and we need a new dryer or another one. Everyone is great but getting this

Frequently Asked Questions About Renaissance Apartments

What types of apartments are available at Renaissance Apartments?

Renaissance Apartments offers one-, two-, and three-bedroom apartment homes.

What are the office hours for Renaissance Apartments?

The office is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.