Customer Service
Many customers praised the staff, particularly Brandon and Angie, for their professionalism, helpfulness, and dedication to providing a smooth leasing experience.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including delayed responses and unresolved issues, leading to frustration among residents.
Community Environment
The community is generally described as clean and welcoming, with positive remarks about the spacious apartments and beautiful grounds.
Management Concerns
There are significant complaints regarding management practices, including issues with communication, handling of maintenance requests, and deposit returns.
Safety and Security
Residents expressed concerns about safety, citing issues with the security gate and incidents of theft within the community.