Question 1

How long have you been in business?

Accepted Answer

25 years

Question 2

What is your mission statement?

Accepted Answer

We manage residential condo associations and their properties professionally in Sarasota and Charlotte counties. We are very hands-on and responsive, focusing on maintaining, and wherever possible, improving the value of the real estate while satisfying the needs of condo association owners. We are highly experienced and have an outstanding group of vendors who help us take care of our owners’ needs. We have managed condo associations professionally since 2000.

Question 3

What services do you offer?

Accepted Answer

We provide a full range of services necessary to manage a condo association professionally. These services include budgeting, bookkeeping, financial support, maintenance, dues collection, vendor management, risk management, fire inspections, effective communications, enforcement of rules and regulations, and regular site inspections to identify needs.

Question 4

Are you licensed and insured?

Accepted Answer

Bernard, our principal, is a licensed Florida condo association manager and a licensed Florida real estate broker. We are fully insured.

Question 5

How many condo associations do you currently manage?

Accepted Answer

We currently manage 20 condo associations in Sarasota and Charlotte counties.

Question 6

What other qualifications do you have?

Accepted Answer

Bernard holds a Bachelor of Commerce in Business Finance and Industrial Psychology, an honors degree in Marketing, and a master's degree in International Relations. He is also a Distinguished Toastmaster and is highly skilled in applying Robert’s Rules of Order to conduct effective board meetings.

Question 7

Who are your vendors?

Accepted Answer

Our vendors are highly experienced, reliable, and reasonably priced. Many have been developed over the past 25 years. Additionally, we work with vendors from Business Network International (BNI), which requires vetting and meeting stringent entry requirements to participate in the world’s largest business referral network.

Question 8

Are you up to date on condo association laws?

Accepted Answer

Yes. We stay current with the latest condo association laws through continuing education required to maintain our licenses, as well as regular educational sessions offered by attorneys.

Question 9

How can we reach you?

Accepted Answer

You can reach us directly by phone or email at our office. We also provide our cell phone numbers to the directors of all our boards for quick access.

Question 10

What is your response time?

Accepted Answer

We pride ourselves on being very responsive. Typically, we return phone calls and emails the same day they are received, or at the latest, within 24 hours.

Question 11

How often do you conduct inspections?

Accepted Answer

We personally inspect every property at least once a week, or more often as needed.

Question 12

How do you handle financial management?

Accepted Answer

Financial management is one of our strong points. We develop budgets and regularly compare actual expenditures to the budget to address any issues promptly. Our bookkeeper uses QuickBooks to enter data regularly. We can produce monthly and quarterly reports and provide documentation to a CPA firm for tax preparation. Timely payment of dues is a priority to maintain strong cash flow.

Question 13

How do you manage maintenance projects?

Accepted Answer

Wherever possible, we implement preventative maintenance for regularly scheduled upkeep of major operating systems.

Question 14

How do you respond to emergencies?

Accepted Answer

We investigate emergencies immediately and contact the appropriate vendor to resolve the issue. We work with vendors who operate after business hours when needed.

Question 15

What sets you apart from other condo association management companies?

Accepted Answer

We are a highly experienced residential condo association management company with 25 years in business, and our principals have over 45 years of real estate experience as brokers and administrators. We maintain excellent vendor and homeowner databases, enabling quick communication. Our follow-up skills are outstanding, and we handle issues promptly and at a reasonable price.

Question 16

Do you offer references?

Accepted Answer

We have references that are available on request.

Question 17

How long has Duke Professional Management LLC been in business?

Accepted Answer

The company has been in business for 25 years since 2000.

Question 18

What services does Duke Professional Management LLC offer?

Accepted Answer

They offer residential condo management services including budgeting, maintenance planning, dues management, vendor management, risk management, fire inspections, communication, board support, site inspections, and records retention.

Question 19

Is Duke Professional Management LLC licensed and insured?

Accepted Answer

Yes, the principal Bernard is a licensed Florida condo association manager and a licensed Florida real estate broker. The company is fully insured.

Question 20

What geographic areas does Duke Professional Management LLC serve?

Accepted Answer

They serve Sarasota County and Charlotte County in Florida.

Question 21

How can I contact Duke Professional Management LLC?

Accepted Answer

You can contact them by phone at +1 941-257-3927 or +1 941-220-3407, or by email at bernard@dukeprofessionalmanagement.com.

Question 22

What are the office hours for Duke Professional Management LLC?

Accepted Answer

Their office hours are Monday through Friday from 9:00 AM to 5:00 PM EST, and they offer after-hour appointments as well.

Question 23

How often does Duke Professional Management LLC inspect condo properties?

Accepted Answer

They personally inspect every property at least once a week or more often as needed.

Question 24

What sets Duke Professional Management LLC apart from other property management companies?

Accepted Answer

They have 25 years of experience, principals with over 45 years of real estate experience, maintain strong vendor and homeowner databases for quick communication, and are known for prompt issue handling at reasonable prices.

Question 25

Which nearby service providers can assist with condo maintenance around Venice, FL?

Accepted Answer

Nearby providers include Bennett Air Conditioning of Venice LLC for HVAC services, Everything Electrical for electrical work, Blue Dolphin Locksmith and Wright Locksmith for security needs, and JC’s Pressure Washing for cleaning services.

Question 26

What nearby local attractions can customers visit when managing condo affairs in Venice?

Accepted Answer

Customers might enjoy visiting Sunset Beach for surfing and beach activities, or attend events at Hess Events and Entertainment Sarasota. For dining and socializing after meetings, Jimmy's Bottlecap Saloon is nearby.

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