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The Oasis at Highwoods Preserve

4.3
(247 reviews)

Business Details

18311 Highwoods Preserve Parkway, Tampa, FL
33647, United States
(844) 577-4543
https://www.oasisathighwoods.com/

About

Apartment Rental AgencyApartment Building
As one of the leading communities in New Tampa, the Oasis at Highwoods Preserve features plenty of indulgences. Get ready for your staycation right from your new home! The unrivaled experience at The Oasis at Highwoods Preserve begins with a private tour of our refined, tasteful homes nestled in the heart of our pet-friendly community. As soon as you set foot on our grounds, before even stepping through the doorframe of your next home, you will be wrapped in the comforts and amenities our neighbors value and cherish.

Location

The Oasis at Highwoods Preserve
18311 Highwoods Preserve Parkway, Tampa, FL
33647, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

4.3
247 reviews
5 stars
189
4 stars
14
3 stars
7
2 stars
7
1 star
30
  • SK
    Sarah Kelly
    Apr 23, 2026
    5.0
    The maintenance team is by far the best I’ve seen. I’ve lived in several different complexes before this one but Oasis definitely is the most efficient and nicest. Everyone is nothing but friendly and anytime I had a question about something they would walk me through and made sure I understood!
  • CP
    Christopher Pierce
    Apr 21, 2026
    5.0
    The leasing office and maintenance team have gone above and beyond since I moved in. Thank you!
  • AM
    Alicia M
    Mar 18, 2026
    2.0
    The tour was nice, the toxic plug ins for strong fragrances not so much. I had allergies for the next few hours after leaving.
  • CC
    Cole Clothier
    Feb 19, 2026
    5.0
    James and Chris are the most efficient, professional and fast maintenance tag team I have ever seen. In the few times I have needed urgent assistance from the maintenance staff, I have been helped in under an hour. Exceptional maintenance is so hard to come by, yet the team at Oasis shows how maintained should be executed! I would go 10 stars if I could, thanks maintenance team!
  • TW
    Travyn Wabie
    Feb 5, 2026
    1.0
    This was one of the most unprofessional and disrespectful leasing office interactions I’ve ever experienced. Erin should not be in a customer-facing role. We went to the office seeking help with a $200 late fee and guidance on how to pay rent after our phone was water-damaged. Because the phone was unusable, we also could not access our Gmail on a computer. Instead of offering any assistance, Erin was openly rude, dismissive, and repeatedly stated she “couldn’t help at all,” without even attempting to explain options or alternatives. There was no empathy, no effort, and no professionalism—just attitude and indifference. When residents are dealing with rent and fees, this kind of treatment is unacceptable. If Oasis Apartments allows staff to treat residents this way, it reflects extremely poorly on management. This situation should be reviewed seriously.

Frequently Asked Questions About The Oasis at Highwoods Preserve

What types of homes are available at The Oasis at Highwoods Preserve?

The Oasis offers refined, tasteful homes in a pet-friendly community designed for a comfortable staycation experience.

Where is The Oasis at Highwoods Preserve located?

It is located at 18311 Highwoods Preserve Parkway, Tampa, FL 33647, USA.

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