SB
Shawn B2025
Apr 10, 2026
Elsa and Jared are extremely helpful. They go above and beyond for all of the residents! I love my unit! Elsa’s kind words “Love where you live”
The Staff at Miles are awesome! Very customer driven!!
EC
Erica Colon
Mar 23, 2026
I went to visit my mother and bring her groceries, and while I was there, I was approached by Elsa and Jared, who kindly asked if I needed any help. I ended up sitting down and talking with both of them for a bit before heading to bring my mom her groceries. They were incredibly friendly, welcoming, and genuinely attentive.
What stood out the most was how comfortable they made me feel not rushed at all, just real, kind conversation. It’s not often you come across people who go out of their way to be that warm and helpful. Their positive attitude and willingness to assist truly made the visit even better.
It’s clear they care about the people they interact with, and that kind of service does not go unnoticed. Thank you both for your kindness. It really made my day!
AC
Andy Campos Cosme
Feb 4, 2026
Beautiful and very modern building in the history neighborhood Ybor City in Tampa, amazing facility’s and the peoples are super cool.
I normally don't write reviews unless I had a really bad experience or a really good one. And today's review is the latter. The customer service I received from Elsa, Natalie, and Chino was nothing short of top notch, 10/10. They went above and beyond to ensure I had a great experience despite how busy they were on Monday and Tuesday. Heck, I saw Elsa move-in 4 new residents on Monday! By. Herself. While answering all my questions about 7 different units. Bless you! Chino is one of the hardest working people I met. I swear I've seen this man working waaaay after his shift has ended. Natalie was so patient with me. She helped me get into my unit when she wasn't suppose to be working at all. Management, please give this Ultimate Dream Team a raise. They are so deserving! All my reservations about Miles at Ybor have been put to rest. Trust me, I had ahhhh lot of reservations, considering it literally sits next to an active railway system. Ironically, I have not heard the train during the 2 nights I've been onsite. Nor have I heard loud music coming from the clubs. Mind you, I've only been onsite Monday and Tuesday. I'll update my review if anything changes. If you're on the fence about Miles at Ybor, great! That's actually a really good sign. That makes you a keen and discerning individual. Exactly what a great communities are made of. Trust your gut. I know I did. That's why I trust, Elsa, Chino & Natalie with my new home.