***Self-Guided Tours Available Every Day from 6am - 8pm***Live it. Love it! at Valencia at Westchase. Located off Sheldon Rd at the Westchase neighborhood and close to 580, you are in a sweet spot. Our apartments feature great living spaces and contemporary finishes. Our community offers an outdoor lounge area with a California Kitchen, solar shades, a play place, and a Bark Park. We are proud to be recognized as an Apartment Ratings Top Rated Award recipient. Only 5% of apartment communities in the US qualify for this award. Come experience a move-in so exceptional, we guarantee it with our Live It. Love It. Guarantee. We are here for you and available to take your call 24/7. And, now you can apply for free with SmartLeasing. Pay no fees until your approved. Visit our website for updated office and tour hours!
Several reviews highlighted the exceptional customer service provided by staff members like Kristina, Cinthia, and Alondra, who were noted for their friendliness and helpfulness.
Maintenance Issues
Numerous complaints were made regarding unresolved maintenance issues, including broken appliances and pest infestations, leading to significant dissatisfaction among residents.
Parking Problems
Many residents expressed frustration over inadequate parking availability, especially during late hours, with some having to park far from their buildings.
Cleanliness Concerns
There were serious concerns about cleanliness and pest control, with reports of cockroach infestations and unclean living conditions affecting residents' experiences.
MF
Michi Fernandez
6 days ago
5.0
I recently did a tour with Kristina and she was truly amazing. She answered all my questions and she was super sweet. She even gave me recommendations for local spots in the area. The apartment space is so worth it!!!
SM
Serena M
Feb 25, 2026
5.0
Our move in was stress free with Ana as she is very attentive and has excellent customer service! :)
CS
Carson Silvey
Feb 25, 2026
5.0
I love living here and the staff are awesome and so friendly. The amenities are always in good condition and the property is always nice and clean!
NS
Nicole Sostre
Feb 24, 2026
1.0
Stayed over with family for a visit and had a nig htmare of an experience. B a r e l y any parking, some neighboors were playing with a soccer ball and h i t one car but didn't care, I had a car magnet that was s t ol e n from my car (which seems insignificant but tells a lot about the area). I was thinking of scheduling a proper tour to see if I started leasing here based on recommendations but I don't think it's a good idea anymore...
Bonus picture of d e a d mouse found in front of one of the buildings.
TJ
Trevante Johnson
Feb 21, 2026
1.0
I toured these apartments in west chase and to be an apartment in west chase omg where do I start I walked in and the floors were lifting ! And the odor was horrible, smelled like stank coochie ! The office staff wasn’t really friendly and for that price and outdated appliances it’s definitely not worth it take your money elsewhere and there was also mold in the bathroom