The Oasis at Highwoods Preserve

Reviews

• CC

  Cole Clothier

  Feb 19, 2026
  5.0
  James and Chris are the most efficient, professional and fast maintenance tag team I have ever seen. In the few times I have needed urgent assistance from the maintenance staff, I have been helped in under an hour. Exceptional maintenance is so hard to come by, yet the team at Oasis shows how maintained should be executed! I would go 10 stars if I could, thanks maintenance team!
• TW

  Travyn Wabie

  Feb 5, 2026
  1.0
  This was one of the most unprofessional and disrespectful leasing office interactions I’ve ever experienced. Erin should not be in a customer-facing role. We went to the office seeking help with a $200 late fee and guidance on how to pay rent after our phone was water-damaged. Because the phone was unusable, we also could not access our Gmail on a computer. Instead of offering any assistance, Erin was openly rude, dismissive, and repeatedly stated she “couldn’t help at all,” without even attempting to explain options or alternatives. There was no empathy, no effort, and no professionalism—just attitude and indifference. When residents are dealing with rent and fees, this kind of treatment is unacceptable. If Oasis Apartments allows staff to treat residents this way, it reflects extremely poorly on management. This situation should be reviewed seriously.
• JR

  J R

  Feb 4, 2026
  5.0
  The office staff and the maintenance personnel are very professional.
• BS

  Bobby Singh

  Jan 8, 2026
  2.0
  This is just a beginning a review that I will upate in next few weeks as I have time. In the mean time, please for love of all things holy, if you are in the rental marketplace, rent a small single family 3 bedroom house closeby with much more amenities/privacy/safety for 30-40% cheaper that this hollow drywall box they call an apartment. There are tons available. And please read their 2/3/4 star reviews. Most 5* reviews are likely solicited. In a day or two there will be a cookie cutter response from management of this complex. And yep there it is. They addressed me by name. I am blushing. But Please ignore. Thats cut and paste as well. Will share in detail as time permits, why this place sucks. Update 1/10/2026: So yes the place looks awesome from the outside and during tours. Infact I picked this place because of the bling, and not google reviews. But here are some of the things you should consider: x No dead bolts: They want to portray themselves as a safe and secure place to stay. Guess what none of the apartments have dead bolts. Seriously! Everything is an 4-6 pin keyed in lock. If you have lived through digital age, you know everything is hackable. This place is a stalkers dream residence. Besides all front office, maintenance, or anyone who "supposedly" needs access to your apartment has master codes to enter your apartement at will and boy... they do, unanounced, with no heads up in the name of inspections. I brought it up, and they informed me that their lease states that our safety is not their responsility. If something happens we should call 911 and to please inform them so they can update their records. LOL . Go figure! The drive in automated gate hasnt worked for 5/7 months we have been here. So the gate is wide open 24/7. Then they fixed it for couple months. Butttttt any 3 digit code worked. Try any code starting with 3. How about 333!!! Thats what I use to get in, since we have 3 cars and 2 remotes. ;) More when I have time to kill!
• PM

  Pravin M

  Jan 5, 2026
  1.0
  Positive Aspects: The community is very clean and well-maintained. With only seven buildings, maintenance requests are handled quickly. Rules are enforced strictly, which helps maintain order. It’s a very quiet community. Negative Aspects: There is no designated play area for kids. Walls are quite thin, so noise travels easily between rooms. If you have young kids (around 3–4 years old) who aren’t into screens, it can be challenging. Any tapping or jumping sounds can disturb neighbors. Noise from tapping on walls can be heard on both upper and lower floors. Most tenants value peace and quiet, so even minor disturbances can lead to complaints—and in extreme cases, police involvement. Any damage is charged to the tenant. For example, in my case, they replaced an entire vanity instead of repairing it and charged $450, which felt unreasonable and scamming people by showing them lease. Office staff can come across as rude and overly focused on enforcing rules. There’s little empathy from the staff, and some conversations felt unprofessional. I suspect they may withhold the security deposit for questionable reasons. Recommendation: Read your lease agreement carefully before signing. Understand all rules and policies to avoid surprises later.

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