Business Details
About
Apartment Rental AgencyApartment Building
As one of the leading communities in New Tampa, the Oasis at Highwoods Preserve features plenty of indulgences. Get ready for your staycation right from your new home! The unrivaled experience at The Oasis at Highwoods Preserve begins with a private tour of our refined, tasteful homes nestled in the heart of our pet-friendly community. As soon as you set foot on our grounds, before even stepping through the doorframe of your next home, you will be wrapped in the comforts and amenities our neighbors value and cherish.
Location
The Oasis at Highwoods Preserve
18311 Highwoods Preserve Parkway, Tampa, FL
33647, United States
Hours
Reviews
4.3
235 reviews
5 stars
181
4 stars
14
3 stars
7
2 stars
5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The office and maintenance staff are frequently praised for their professionalism, responsiveness, and friendliness, with many residents highlighting their quick response to maintenance requests.
Cleanliness
The community is consistently described as clean and well-maintained, with residents appreciating the upkeep of both the apartments and common areas.
Amenities
Residents enjoy a variety of amenities, including a gym, pool, and community events, which contribute to a positive living experience.
Location
The property is noted for its convenient location, providing easy access to shopping, dining, and recreational areas.
Mixed Experiences with Management
While many reviews commend the staff, there are some complaints regarding specific management interactions, particularly concerning communication and perceived rudeness.
- SDSean DavisOct 10, 20255.0The office staff is amazing!!
- LSlulu suiSep 19, 20255.0I recently moved from out of state, and our family has been living here at OASIS for about a month. Before coming to Florida, I was a little concerned about bugs, since they are so common in the area. To my relief, the community here is extremely clean and well-maintained. The maintenance team has been especially impressive—efficient, professional, and responsive. Shortly after we moved in, the AC in our main bedroom stopped working. The team treated it as an emergency and came right away after my call. They not only fixed the issue but also took the time to explain how the AC system works and helped adjust it to dehumidify properly. Their professionalism and care really stood out. The administration team has also been wonderful. When I noticed some minor damage left by the previous renter, I emailed Erin, the administrative manager, and received a prompt and appropriate response, which I truly appreciate. On top of that, our kids absolutely love the swimming pool. Altogether, OASIS has proven to be the right place for us, and we’re very happy to call it home.
- TAThomas AllenSep 3, 20255.0We have lived here for 3 years and are pleased with the experience. The staff is always polite, professional, and responsive to our wants and needs. They go out of their way to communicate with the residents. The maintenance team is the best we have ever been associated with. The response to maintenance requests is super. They have the experience necessary to fix the problem, the tools/parts on site for any problem, combined with great attitudes. Exceptional total Oasis team effort.
- HPHary Valeria Villagran PorrasAug 27, 20251.0La atención de la supervisora es horrible, definitivamente se le nota el racismo de una manera impresionante, amo los apartamentos pero ella definitivamente me tiene cansada con tanto racismo!!! Es una falta de respeto terrible que yo sea residente de acá, se pague arriendo, se cumpla las reglas como cualquier otro residente, pero siempre tiene una manera para decir “no puedes entrar a esta zona” “te falta llenar este documento” (documentos que ya he llenado anteriormente). Definitivamente es agotador tener este tipo de personas tan irrespetuosas y racistas en el mismo lugar donde vives. The supervisor's attention is horrible; her racism is definitely noticeable. I love the apartments, but she's definitely exhausting me with so much racism!!! It's terribly disrespectful that I'm a resident here, pay rent, and abide by the rules like any other resident, yet she always has a way of saying, "You can't enter this area," "You need to fill out this form" (forms I've already filled out). It's definitely exhausting to have these kinds of disrespectful and racist people in the same place where you live.
- APAl PerezAug 26, 20255.0This place is truly an Oasis (the great escape). Beautiful environment, professional and friendly staff. Great Maintenance service techs. This is a great community and I am so glad to be a part of it.
Frequently Asked Questions About The Oasis at Highwoods Preserve
What types of homes are available at The Oasis at Highwoods Preserve?
The Oasis offers refined, tasteful homes in a pet-friendly community designed for a comfortable staycation experience.
Where is The Oasis at Highwoods Preserve located?
It is located at 18311 Highwoods Preserve Parkway, Tampa, FL 33647, USA.
What are the office hours for The Oasis at Highwoods Preserve?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule a tour of The Oasis at Highwoods Preserve?
You can schedule a tour by visiting their website at https://www.oasisathighwoods.com/scheduleatour or by calling +1 844-577-4543.
Is The Oasis at Highwoods Preserve a pet-friendly community?
Yes, it is a pet-friendly community where your pets are welcome.
What kind of community experience does The Oasis at Highwoods Preserve offer?
The community offers indulgences designed to make your home feel like a staycation with valued comforts and amenities.
Which mortgage brokers are located near The Oasis at Highwoods Preserve?
Nearby mortgage brokers include Motto Mortgage Paramount and Benjamin Perrone, which can assist with home financing needs.
Are there local real estate agents near The Oasis at Highwoods Preserve to help with buying or renting?
Yes, there are multiple nearby real estate agents and services such as Alexandra Albino - Realtor, Tampa Realty Resource, and Kelly's Home Team to assist with your real estate needs.
Can I visit other real estate professionals around The Oasis to explore more housing options?
Absolutely, professionals like Marco Silva - Real Estate Agent and Intercross Consulting - Keller Williams are nearby and available to support your search.
What nearby services can help me with property management or moving logistics around The Oasis at Highwoods Preserve?
Top Quality Trio offers property management and Trans-Logistics provides freight and cargo services in the area, assisting with your property and moving needs.