The Oasis at Highwoods Preserve

4.3
235 reviews
Swimming Pool at The Oasis at Highwoods Preserve in Tampa, FL

About

Apartment Rental AgencyApartment Building
As one of the leading communities in New Tampa, the Oasis at Highwoods Preserve features plenty of indulgences. Get ready for your staycation right from your new home! The unrivaled experience at The Oasis at Highwoods Preserve begins with a private tour of our refined, tasteful homes nestled in the heart of our pet-friendly community. As soon as you set foot on our grounds, before even stepping through the doorframe of your next home, you will be wrapped in the comforts and amenities our neighbors value and cherish.

Location

The Oasis at Highwoods Preserve
18311 Highwoods Preserve Parkway, Tampa, FL
33647, United States

Hours

Reviews

4.3
235 reviews
5 stars
181
4 stars
14
3 stars
7
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The office and maintenance staff are frequently praised for their professionalism, responsiveness, and friendliness, with many residents highlighting their quick response to maintenance requests.

Cleanliness

The community is consistently described as clean and well-maintained, with residents appreciating the upkeep of both the apartments and common areas.

Amenities

Residents enjoy a variety of amenities, including a gym, pool, and community events, which contribute to a positive living experience.

Location

The property is noted for its convenient location, providing easy access to shopping, dining, and recreational areas.

Mixed Experiences with Management

While many reviews commend the staff, there are some complaints regarding specific management interactions, particularly concerning communication and perceived rudeness.
  • SD
    Sean Davis
    Oct 10, 2025
    5.0
    The office staff is amazing!!
  • LS
    lulu sui
    Sep 19, 2025
    5.0
    I recently moved from out of state, and our family has been living here at OASIS for about a month. Before coming to Florida, I was a little concerned about bugs, since they are so common in the area. To my relief, the community here is extremely clean and well-maintained. The maintenance team has been especially impressive—efficient, professional, and responsive. Shortly after we moved in, the AC in our main bedroom stopped working. The team treated it as an emergency and came right away after my call. They not only fixed the issue but also took the time to explain how the AC system works and helped adjust it to dehumidify properly. Their professionalism and care really stood out. The administration team has also been wonderful. When I noticed some minor damage left by the previous renter, I emailed Erin, the administrative manager, and received a prompt and appropriate response, which I truly appreciate. On top of that, our kids absolutely love the swimming pool. Altogether, OASIS has proven to be the right place for us, and we’re very happy to call it home.
  • TA
    Thomas Allen
    Sep 3, 2025
    5.0
    We have lived here for 3 years and are pleased with the experience. The staff is always polite, professional, and responsive to our wants and needs. They go out of their way to communicate with the residents. The maintenance team is the best we have ever been associated with. The response to maintenance requests is super. They have the experience necessary to fix the problem, the tools/parts on site for any problem, combined with great attitudes. Exceptional total Oasis team effort.
  • HP
    Hary Valeria Villagran Porras
    Aug 27, 2025
    1.0
    La atención de la supervisora es horrible, definitivamente se le nota el racismo de una manera impresionante, amo los apartamentos pero ella definitivamente me tiene cansada con tanto racismo!!! Es una falta de respeto terrible que yo sea residente de acá, se pague arriendo, se cumpla las reglas como cualquier otro residente, pero siempre tiene una manera para decir “no puedes entrar a esta zona” “te falta llenar este documento” (documentos que ya he llenado anteriormente). Definitivamente es agotador tener este tipo de personas tan irrespetuosas y racistas en el mismo lugar donde vives. The supervisor's attention is horrible; her racism is definitely noticeable. I love the apartments, but she's definitely exhausting me with so much racism!!! It's terribly disrespectful that I'm a resident here, pay rent, and abide by the rules like any other resident, yet she always has a way of saying, "You can't enter this area," "You need to fill out this form" (forms I've already filled out). It's definitely exhausting to have these kinds of disrespectful and racist people in the same place where you live.
  • AP
    Al Perez
    Aug 26, 2025
    5.0
    This place is truly an Oasis (the great escape). Beautiful environment, professional and friendly staff. Great Maintenance service techs. This is a great community and I am so glad to be a part of it.

Frequently Asked Questions About The Oasis at Highwoods Preserve

What types of homes are available at The Oasis at Highwoods Preserve?

The Oasis offers refined, tasteful homes in a pet-friendly community designed for a comfortable staycation experience.

Where is The Oasis at Highwoods Preserve located?

It is located at 18311 Highwoods Preserve Parkway, Tampa, FL 33647, USA.