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The Ivy

3.6
(1347 reviews)

Business Details

(813) 302-1356
https://www.livetheivy.com

About

Apartment Building
Transform your college experience with remarkable student housing at The Ivy in Tampa, Florida, near USF. Here, you���ll enjoy an apartment that is a luxuriously funky hideaway in feel but modern, diverse, and thriving in execution. Our 2, 3 & 4 bedroom layouts are pet-friendly and offer all the comfortable features and upscale finishes to fuel your creativity, with community perks that will keep life colorful. Dwell well and make The Ivy your habitat.

Location

The Ivy
3424 Jefferson Commons Dr, Tampa, FL
33613, United States

Hours

Reviews

3.6
1,347 reviews
5 stars
747
4 stars
126
3 stars
56
2 stars
30
1 star
388

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers praised the staff for being helpful, informative, and friendly, particularly highlighting individuals like Christian and Tily.

Affordability

Many reviews noted the apartments are affordable and offer good value for students and working professionals.

Community Atmosphere

The Ivy Apartments were described as having a great community atmosphere with fun events and a welcoming environment.

Maintenance Issues

Several customers reported ongoing maintenance issues, including problems with appliances and the gym's air conditioning, indicating a need for improvement in this area.

Parking Concerns

There were complaints about parking availability and management's response to parking issues, suggesting dissatisfaction with the current parking situation.
  • BC
    Benjamin Cruz
    1 day ago
    5.0
    Loved the people, and I wouldn't hesitate to live here for longer. I met so many people from these apartments. 10/10 would recommend for people looking for apartments in the Temple Terrace area.
  • CC
    Conner C
    1 day ago
    5.0
    Love The Ivy! Wouldn’t want to be anywhere else in Temple Terrace, affordable pricing and amazing quality. Thank you!
  • YJ
    Yina Jin
    1 day ago
    4.0
    Staff members are friendly. Surprisingly, it’s a pretty safe place, I would say.
  • WL
    Widler Limage
    Feb 23, 2026
    1.0
    This is one of the worst place to stay at. Students please DO Not apply there. Management's do not care about the apartments conditions. I had stay there for almost 2 years. I had mold growing inside my AC vent, my windows was broken before I even moved inside my apt. In fact, the maintenance people are terrible, They're never done anything. And would be send you texted messages about issues they lied and said completed. While I was living there, I have submitted multiple maintenance requests regarding a broken window, and even went to the office tell them about the issue and my living condition on a 3rd floor with a big gap in the glass, and yet nothing was done. However, I come to the conclusion to believe this Apartment complex/ students living is very Racist toward some ethnicities group. Again Do Not apply there, they only worried about the month payments not your living condition.
  • GG
    Gib
    Feb 9, 2026
    1.0
    A long-overdue review. I have lived in this community for approximately 1.5 years, and my recommendation is simple: do not live here. Below is a breakdown of my experience. 1. Misleading online reviews The Google reviews are heavily padded and misleading. If you read closely, many appear to be written by individuals who do not actually live here. Many reviewers only toured the property or interacted briefly with staff and were likely encouraged to leave a review. I strongly recommend reviewing the Yelp rating instead, which currently sits at 1.6 stars, a far more accurate reflection of the resident experience. 2. Staff and maintenance communication The front-office staff have been polite and professional, and I have no direct complaints about their demeanor. However, maintenance communication is poor. Most maintenance staff do not speak sufficient English to clearly explain issues or repairs, which makes resolving problems difficult. Additionally, the maintenance request system lacks transparency. Work orders are handled unpredictably. Maintenance may arrive days later at random times, either in the morning or in the afternoon, with no notice. A basic queue or daily status update system would significantly improve this. 3. Severe moisture, mold, and sanitation concerns This is the primary reason for the one-star review. Over the last 1.5 years, I have had three separate instances of full mushrooms growing through the walls into my bathroom. The first time was disturbing but dismissed as bad luck. After a repair, the same location produced another mushroom months later. After another repair, a new mushroom emerged from behind the toilet months afterward. I will be attaching photos. Mushroom growth inside living spaces indicates prolonged moisture intrusion and likely serious mold or fungal contamination behind the walls. This is not a cosmetic issue. It is a health concern. 4. Security, neighbors, and gate mismanagement While neighbor behavior is not entirely management’s fault, the property does little to discourage ongoing issues. Porch theft is common, yet there are no meaningful camera installations throughout the community. Packages are frequently left unsecured outside lockers or on counters. Persistent marijuana smoke travels freely between units, suggesting extremely poor ventilation. Entire apartments routinely smell like smoke from neighboring units. The gated entry system is also poorly managed. Gates were left open for nearly a year, then inconsistently closed with little notice. Many residents lack gate stickers, causing frequent backups where residents are forced to wait several minutes just to enter. Management’s solution, leaving one gate partially open, defeats the purpose entirely. Residents still enter through exits and exit through entrances. At this point, either fully enforce the system or remove it altogether. 5. Pricing, amenities, and lease practices For the price, far better options exist nearby with superior management and living conditions. Amenities are poorly maintained. The gym is unsanitary, lacking cleaning wipes always which is a basic need and honestly I hope they add them after they read this. Machines are often broken or dirty. Fans and TVs in the gym regularly do not work pretty sure the ac in there was broken for months. When renewing my lease, management engaged in a misleading pricing practice. While the rent amount was presented clearly, material changes were buried in the fine print. Specifically, the utility allowance was reduced upon renewal, meaning the lower rent was effectively offset by higher monthly costs. This practice feels intentionally deceptive, especially considering the property is owned by a multi-billion-dollar company. 6. Pest infestation Finally, the roach problem is severe. While manageable at move-in, it escalated significantly within six months. Roaches are now a consistent issue. I have spent substantial money on poisons and treatments simply to keep the problem somewhat under control. Residents should expect to deal with pests regularly.

Brand Certified Facts from The Ivy

The Ivy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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