Staff Performance
Kayla and other staff members received high praise for their helpfulness, friendliness, and professionalism during the leasing process.
Maintenance Issues
Numerous complaints about unresolved maintenance issues, including mold, pest problems, and slow response times.
Cleanliness Concerns
Residents reported issues with cleanliness, including trash accumulation, mold, and poorly maintained laundry facilities.
Amenities and Security
The security gate is frequently broken, and many amenities, such as laundry machines and the gym, are not well-maintained.
Value for Money
Many residents feel that the rent is too high for the quality of the apartments and the services provided.