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Element

3.1
(232 reviews)

Business Details

808 N. Franklin Street, Tampa, FL
33602, United States
(813) 637-2490
https://www.myelementapt.com/

About

Apartment Building
Welcome to Element! Live in the heart of the Arts District, where you can enjoy the true Tampa experience with museums, restaurants, entertainment, work, and school all within walking distance. Element offers 1 and 2 bedroom apartments in the perfect Tampa location. Come experience luxury with our concierge service, high-end amenities, and on-site staff. Discover newly renovated deluxe homes in the heart of the arts district at Element. Live in the heart of the Arts District, where you can enjoy the true Tampa experience with museums, restaurants, entertainment, work, and school all within walking distance. Reach out to our team to schedule your personal tour of Element apartment community!

Location

Element
808 N. Franklin Street, Tampa, FL
33602, United States

Hours

Reviews

3.1
232 reviews
5 stars
101
4 stars
18
3 stars
6
2 stars
23
1 star
84

What are people saying?

AI-generated from recent customer reviews

Location

The Element is praised for its prime downtown location, with easy access to dining, parks, and entertainment.

Staff Performance

While some staff members, particularly concierge and leasing agents, received positive feedback for their helpfulness, others were criticized for poor customer service and unresponsiveness.

Maintenance Issues

Residents reported frequent maintenance problems, including unreliable Wi-Fi, plumbing issues, and elevator malfunctions, leading to frustration among tenants.

Amenities

Many amenities, such as the pool and gym, have been under renovation or not functioning properly, causing dissatisfaction among residents who feel they are not receiving the luxury experience promised.

Overall Experience

The overall sentiment is mixed; while some residents enjoy their living experience, many express significant concerns about management, maintenance, and the value for the price paid.
  • GG
    GP
    Feb 19, 2026
    4.0
    Element has prime location downtown with dining, Tampa Theater, Curtis Hixon Park, Armature Works and the Starz Performing arts center all within walking distance. Unfortunately I’ve seen numerous reports in the local news of water outages, flooding, etc disrupting the buildings.
  • MH
    moriah harris
    Feb 17, 2026
    5.0
    I loved touring these apartments. The location is central and the views were gorgeous. Brooklyn was very knowledgeable and I really appreciated how long she took explaining all of the amenities and nearby favorites. I'd recommend this complex to anyone that prioritizes luxury style living and competent staff. I'll be sending my recs to Brooklyn!
  • JM
    Joshua Mueller
    Feb 15, 2026
    5.0
    I had a wonderful experience working with the team, especially Kassy, to find the perfect apartment and complete my move-in. Kassy was knowledgeable, patient, and genuinely committed to helping me find the right fit. The entire staff was accommodating and responsive throughout the process, which made everything feel smooth and stress-free. The concierge service was also incredibly helpful on move-in day—they made the transition seamless and much easier than I expected. I truly appreciate the professionalism and support from start to finish!
  • AM
    april mitchell
    Jan 27, 2026
    1.0
    I submitted an application to rent an apartment here and the front desk called me back and said that I did not fill out the Application correctly. The vero system that they use to verify income it’s not set up for business owners. because I am a business owner and some of my documents were different then what they were asking for on Vero Brooke just refused to work with me. She refused to even send my application in to see if it would get approved. If you are a business owner, I highly recommend you do not even try to rent here as they are not accommodating and I just wasted my money on the application fee even tho I make plenty enough money to live there, Furthermore I asked to speak to the manager, and I was told she was in a meeting and never heard back from her. Lousy customer service
  • JP
    Jenna Plotkin
    Jan 23, 2026
    5.0
    I toured this building recently with Rachel, the Assistant Manager. She was SO great that I had to come and leave her some praise! I had alot of questions and she was thorough at explaining the entire move in and leasing process. The apartment I toured was a renovated one bedroom on the 12th floor. I loved the white kitchen, the floor to ceiling windows and the open bedroom concept. I can’t wait to move in! Thank you Rachel for helping me make a decision on the best apartment for me.

Frequently Asked Questions About Element

What types of apartments are available at Element in Tampa?

Element offers 1 and 2 bedroom apartments in Tampa's Arts District with newly renovated deluxe homes.

What are the office hours for Element apartments?

Office hours are Monday 9am-7pm, Tuesday to Friday 9am-6pm, Saturday 10am-5pm, and Sunday 12pm-5pm.

Brand Certified Facts from Element

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Certified March 01, 2026Yext Knowledge Graph
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