Staff Performance
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Kaitlyn, Julia, and Amber.
Maintenance Issues
Several reviews mentioned slow or inadequate maintenance responses, with complaints about unresolved pest problems, broken appliances, and cleanliness of the property.
Property Condition
There were numerous complaints about the overall condition of the apartments, including pest infestations, mold, and cleanliness issues, leading to dissatisfaction among residents.
Cost Concerns
Customers expressed frustration over unexpected fees and high utility costs, feeling that the pricing did not reflect the quality of living.
Community Events
Positive feedback was noted regarding community events and amenities, which many residents enjoyed and found beneficial.