Staff Performance
The office and maintenance staff received high praise for their friendliness, responsiveness, and professionalism, with specific mentions of individuals like Danielle, Kristen, and Gunnar.
Community Environment
Many residents appreciated the community atmosphere, noting friendly neighbors and a generally pleasant living environment, although some reported issues with noise and cleanliness.
Maintenance Issues
While maintenance staff were praised for their quick responses, several residents reported ongoing issues with repairs, particularly regarding the hot tub, air conditioning, and general apartment conditions.
Management Communication
Numerous reviews highlighted poor communication from management, especially regarding move-out processes, refunds, and handling of complaints, leading to frustration among residents.
Quality Concerns
Several residents expressed dissatisfaction with the quality of the apartments, citing issues like outdated appliances, noise insulation, and cleanliness upon move-in.