Many customers expressed frustration with poor communication and unresponsiveness from the management team, citing issues that remained unresolved for extended periods.
Management Quality
While some property managers received praise for their professionalism and responsiveness, others were criticized for incompetence and neglect, leading to significant dissatisfaction among residents.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including unresolved service requests and delays in repairs, particularly concerning critical issues like elevator outages.
Positive Staff Recognition
Several employees, particularly Marie, Yvette, and Heather, were frequently commended for their exceptional service and dedication to residents, contrasting with the overall negative sentiment towards the company.
SO
Susan O
6 days ago
2.0
I feel like I’m paying a lot of money and not getting enough. I would like the sign that says town River landing to Be moved closer to the main road. And lit up. Most of the other places had nice signage by the main road. Why is ours all the way in the back???? That is not good at all. This is the one in Wesley Chapel,Florida.
JH
Jane Honeycutt
6 days ago
1.0
Dan Thomas and Manager Brandon have not come through on any projects for our HOA in 2025, as well as caused us financial issues due to lack of timeliness and care. In my 20 plus years here, these two are by far the worst in property management. Our admin is great, but we still won’t be continuing on with associa in 2026.
WN
Waino Nisula
Jan 1, 2026
5.0
New relationship but very responsive to my request. (Quail Forest)
YH
Yvette Heatly
Dec 29, 2025
1.0
I have had issues with my gutters not completely attached to the side of my roof since August 2025. As of today 12/28/2025, the issue gas not been resolved. I have attached pictures and videos of the rain coming down the side instead of going into the gutter. I have left messages on the site for Lori and Danny. Nothing has been done. Instead of sending someone out and knocking on my door so I can show them specifically, the requests have been closed. Most recently they assigned the board president Chad to repair the gutter, two weeks ago I was told it would be done that weekend, but instead they closed the work order and nothing has been repaired. This type of service is unacceptable for a property manager to completely ignore service requests while getting paid from community.
MO
Maureen O'Farrell
Dec 17, 2025
5.0
I am a resident of Summerwoods Enclave and I want to compliment Janiya , our Associa contact. We have had so many issues with the front gate and I have not gotten much, if any help until Janiya joined. She is very professional and helpful, willing to listen and act on an issue to resolve it. She calls back when she says she will and her efficiency is very encouraging and appreciated. Great job!
Frequently Asked Questions About Associa Gulf Coast
What services does Associa Gulf Coast provide?
Associa Gulf Coast is a community association and property management company offering property and building maintenance services in Florida.
Where is Associa Gulf Coast located?
Associa Gulf Coast is located at 9887 4th Street North, Suite 104, Saint Petersburg, FL 33702, United States, inside Associa Gulf Coast building.
What are the normal business hours for Associa Gulf Coast?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Associa Gulf Coast by phone or email?
You can reach Associa Gulf Coast by phone at +1 727-577-2200 or email customerservice@associaonline.com.
Does Associa Gulf Coast have an official website?
Yes, their official website is https://www.associagulfcoast.com.
What categories of business does Associa Gulf Coast belong to?
It is categorized under Associa, Property Management Company, Property and Building Maintenance, and Community Association.
Are there any insurance agencies near Associa Gulf Coast?
Yes, HH Insurance Group and MacDonald Financial are nearby insurance agencies you can visit for your insurance needs.
Where can I find financial services close to Associa Gulf Coast?
Nearby financial service providers include Self Made Financial, Wells Fargo Bank, and MacDonald Financial for financial advising and services.
Which nearby locations can provide legal or estate planning services?
Zoecklein Law St. Petersburg, Jenkins Law P.L., Lancaster Law Firm, Guardline Law, and Dehra Amit Attorney offer legal and estate planning services nearby.
Is there convenient storage or rental services near Associa Gulf Coast?
Yes, Extra Space Storage and Life Storage - St Petersburg offer self-storage facilities, while Budget Truck Rental provides vehicle rental services nearby.