Customer Service
Many customers praised the staff, particularly Nichole and Michele, for their helpfulness and professionalism during the move-in process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, particularly with air conditioning units and cleanliness in common areas.
Living Conditions
There are significant concerns regarding cleanliness, noise levels, and pest control, with multiple reports of unsanitary conditions and disruptive neighbors.
Management Concerns
Customers expressed dissatisfaction with management's responsiveness and overall care for residents, particularly after a change in management.
Amenities and Environment
While some residents enjoyed the amenities and location, others reported issues with noise and cleanliness that detracted from their experience.