Pierpoint

Reviews

• JH

  Juan Hernandez

  Mar 30, 2026
  5.0
  His customer service skills are the best ever
• TO

  Thomas O.

  Feb 17, 2026
  1.0
  Pierpoint Apartments has a great location near Palmer College, but living here became extremely disappointing due to ongoing maintenance and management issues. I lived in Apartment 2106 for many years, and there were persistent unresolved problems, including: > Plumbing issues > A leaking/unlevel bathtub with loose, failing tile > Repeated HVAC breakdowns > Strong drainage odors (sink water backing into the dishwasher) These weren’t minor inconveniences — they were recurring habitability concerns that never seemed fully corrected. A third-party inspection of the bathroom area even raised concerns about possible mold behind the tub and tile, but no meaningful follow-up or remediation was ever communicated. Volusia County has been hit by multiple major hurricanes and storms over the past decade (Matthew, Irma, Ian, Nicole, and others). In an older property like this, water intrusion and moisture issues are a serious concern, yet post-storm inspections and proactive remediation did not appear to be addressed clearly. Over time, the community has also declined — algae blooms in the lake, visible trash, and the loss of what used to be a well-maintained lakeside setting. Pest control also felt reactive rather than scheduled or preventative. What’s most concerning is that many other resident reviews describe the same patterns: aging A/C systems that struggle to cool (and drive electric bills very high), mold and water issues being patched over, pest problems, poor-quality repairs, and dismissive responses once a lease is signed. This could be a great property given the location, but it needs major improvement in maintenance standards, transparency, and resident support. At current rent levels, the condition and management experience simply do not justify the cost.
• MH

  Mariann H.

  Nov 12, 2025
  5.0
  We've been here for about 6 months now and we truly love it. The staff is so kind and attentive. Juan our maintenance fellow is awesome and will take care of anything you need! The neighborhood is fairly quiet. The trees keep it reasonably cool even in the summer. The buildings are older than these more recent "luxury" apartment complexes, so visibly they're not as shiny and new of course. But they are more solid and secure. We also find them homey and comfortable compared to the other places we saw (and one we lived in).
• SR

  Stephanie Rogers

  Oct 23, 2025
  1.0
  My elderly father has lived there for a few years. We recently had to break the lease because my dad is unable to live alone going forward. We provided 2 recommendations from doctors and they stated that doesn’t matter. They asked that we pay 2 months rent and that if we didn’t, it would negatively affect his credit, he is 84. The place has terrible landscaping near the apartments and the sidewalk entrances are very dangerous. Roaches are a HUGE concern. Not very kind or caring management. Avoid at all cost!
• JS

  jeff sherrow

  Oct 16, 2025
  5.0
  The entire staff at Pierpoint Apartments in Port Orange are great. Tina in the leasing office is awesome. She always makes sure things look nice around the property. I also appreciate Juan and the maintenance staff for always responding so quickly to my request. They changed my A/C air filter today! Thanks guys. See you guys soon!