Welcome to Laguna Pointe Apartments, your dream community where comfort, leisure, and entertainment are designed with your lifestyle in mind. With a prime location and top-tier amenities, our Pompano Beach, Florida apartments have everything you need to feel right at home. Whether you’re looking for a 1, 2, or 3-bedroom apartment, Laguna Pointe offers spacious layouts, an open-concept kitchen with a breakfast bar, central air conditioning, and much more.
Frequent turnover in management has led to inconsistency in service and responsiveness, with many residents expressing dissatisfaction with the current management team.
Maintenance Problems
Residents reported slow response times for maintenance requests, with some issues remaining unresolved for extended periods, contributing to a decline in living conditions.
Cleanliness Concerns
Common areas, including hallways and elevators, are often reported as dirty and poorly maintained, with complaints about pest infestations, particularly roaches.
Customer Service
While some staff members received praise for their helpfulness and responsiveness, others were criticized for being rude and unprofessional, leading to a mixed experience for residents.
Living Conditions
Many reviews highlighted serious issues with mold, outdated appliances, and overall poor living conditions, prompting warnings for potential new tenants to avoid the property.
AB
Alexis Bell
Dec 4, 2025
1.0
I applied for an apartment advertised as low-income, and the experience was incredibly misleading. A single mom with 4 kids. Despite fulfilling all requirements, including an in-person application and providing bank verification, I got to go to my bank twice because bank statements wasn’t good information I was denied based on a credit check, which was never clearly communicated upfront. I clearly thought background check. I wasted a whole day and $85 on the application fee, plus another $200 for a deposit that I now have to wait to receive back. This place is not transparent, and the process is unnecessarily difficult. Avoid this place if you're looking for a genuine low-income housing option.
MO
marcia ochoa
Nov 24, 2025
4.0
Es agradable, limpio, la oficina brinda un excelente servicio, las muchachas educadas y atentas, en general, un agradable y seguro ambiente para vivir en familia!!
LM
Lily Ovalles Medina
Nov 22, 2025
5.0
Excelent attention good team and very nice complex.
NA
Nouvèl Agogo
Nov 21, 2025
4.0
Quiet, safe, and clean
BJ
Berlide Jean
Nov 17, 2025
1.0
The fire alarm goes off in the hallways every weekend and rings for days at a time. The hallways are filthy. Some of the younger tenants are smoking weed or black& milds in the breezeway and stairwell. It’s very noticeable and no one is doing anything about it. The parking lot is always full and there’s never enough parking spots.
The turnover for the front office staff is ridiculous, every years there’s new staff and there’s no consistency. The rate of rent is constantly increasing yet there have been zero updates made to the property or the units.
The buildings are infested with mold. Our unit flooded a few years ago and it took days before a manager or “emergency maintenance” to even come look at it, as a result the unit got mold. We were blamed for the mold, despite their negligence.
I have emailed corporate and front office staff multiple times over the years regarding concerns and have been ignored.
Despite how embarrassing it is to post this, it’s important for the general public to be fully aware the living conditions.
STAY AWAY! Do not move here!