Many customers praised the quick and helpful responses from various community association managers, particularly highlighting individuals like Ellen, Tammy, and Marquetta.
Professionalism
Several reviews noted the professionalism and dedication of staff members, especially Carol, Jessika, and Paula, who were recognized for their thoroughness and positive attitudes.
Communication Issues
A significant number of reviews expressed frustration with poor communication and lack of follow-through from the management company, indicating a need for improvement in this area.
Mixed Experiences
While some customers reported positive experiences and improvements in service, others described ongoing issues with management practices and dissatisfaction with the handling of community concerns.
Community Management
Feedback highlighted both the successes and failures in community management, with some praising improvements in property upkeep while others criticized neglect and lack of enforcement of HOA rules.
VK
Vasko Kacheshmarov
Nov 14, 2025
1.0
Speaking with someone in Dallas , Texas to address an issue in Panama City beach , Fl. after dialing a local number… Priceless
KP
Kathyleen Peters
Oct 28, 2025
5.0
Paula Cooper is the property manager for Pelican Bay Panama City Beach HOA. I would like to give a shout out to and for Paula for always being available to help me with any issue or concerns that I may have regarding our association and my townhome. Thank you Paula!
FP
Fred Poynor
Oct 27, 2025
1.0
Burg Management is not enforcing the monthly irrigation system audit provision in our landscaping vendor contract. When asked why, our Burg CAM argued that the landscape vendor did not put enough money in the contract that the landscape vendor signed to do the audit. So instead of discussing what might be done, they only defended the vendor's refusal to honor the contract. Seems like an odd position to take by someone who has an obligation to insure contractrual obligations are met by the HOA's vendors!
DI
Daulet Ilyassov
Oct 26, 2025
1.0
Can’t, just can’t handle this, because the owner of owner of Los Rancheros? This is the answer what I got always!
JB
Joe Buslow
Oct 15, 2025
5.0
Carol Watson always goes above and beyond to provide excellent service and support. Thank you! Joe Buslow. 2313 Myrtle Ct. Panama City
Burg Management is a community association and property management company offering property and building maintenance services in Florida.
Where is Burg Management located?
Burg Management is located at 2827 Joan Ave, BLDG C, Panama City Beach, FL 32408, United States.
What are the business hours for Burg Management?
Burg Management is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Burg Management?
You can reach Burg Management by phone at +1 850-235-1008 or by email at customerservice@associaonline.com.
Does Burg Management have an official website?
Yes, their website is https://www.associaonline.com/locations/burg-management
What are some nearby hotels to Burg Management?
Sugar Beach hotel is located nearby, offering convenient accommodation options if you are visiting the area.
Are there any spas or massage services near Burg Management?
Yes, A Massage spa, which also offers nail salon and massage services, is located close to Burg Management.
Can I find convenience stores or gas stations near Burg Management?
Yes, Express Lane Convenience Stores and Mobil gas station are nearby for your convenience.
What dining options are available near Burg Management?
Near Burg Management, you can enjoy dining at Sue's Thai Cafe, The Break Room (an American restaurant), Smok'n Oz BBQ, Pizza Hut, and Panama City Beach Winery which also offers a wine bar.
How can nearby entertainment venues complement a visit to Burg Management?
Nearby venues like Club Circus, Show-N-Tail, and Slingshot & Vomatron at Indy Speedway offer lively entertainment options for visitors after their business at Burg Management.