The Isle Apartments

4.1
401 reviews

About

Apartment Building
Expand your view with a next-level home at The Isle Apartments. Our two and three bedroom apartments in Orlando, Florida, meet your every need when it comes to modern living. Admire high-end touches like well-equipped kitchens, an in-home washer and dryer, and a private patio or balcony. Our residents also have access to indulgent amenities like a fitness center and a swimming pool. Isn’t it time you upgraded your lifestyle? Give us a call today to learn more about life at The Isle Apartments in Orange County.

Location

The Isle Apartments
5224 Long Rd, Orlando, FL
32808, United States

Hours

Reviews

4.1
401 reviews
5 stars
278
4 stars
27
3 stars
25
2 stars
14
1 star
57

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous customers reported ongoing maintenance problems, including unresolved appliance issues, mold, and pest infestations.

Customer Service

While some staff members received praise for their helpfulness and professionalism, others faced criticism for poor communication and responsiveness.

Property Condition

Several reviews highlighted concerns about the overall condition of the apartments, including cleanliness, maintenance of common areas, and pest control.

Community Atmosphere

Despite the issues, some customers appreciated the community feel and friendly staff, noting positive interactions with certain team members.
  • BB
    Booka Baby
    Dec 15, 2025
    2.0
    This apartment was so complicated and the worst. I moved in December 2023 quickly due to me being new to Orlando and only having one day. It was a quick way move in. Moving in it was so many things wrong toilet tanks are black need to be replaced. Rust nd lime in sinks. Kitchen garbage disposal have a horrible odor needs to be changed. Floors were not done too good. Windows were cracked with mold. Bathroom have mold and mold mites. Tub immediately started to peel from move in clean. Says we shouldn’t use bleach and they will not repaint the tub. I had several occasions were decal matter (doodoo( was coming out the sewer in front of my building and I have three younger children and was pregnant. The railing was broke for months had it sitting on my porch. Requested a carpet cleaning for the months of my renewal which is December they said I cannot until March even though the outside of the buildings are not manganese to keep your floors clean. Tried to get rental assistance and they were not correctly registered with the state. Of all that went wrong it was a great family friendly community but the service is horrible and they don’t like fixing nothing. Never got a carpet cleaning the two years I been here from them the one time I requested I got nine different stories so basically they’ll only clean your carpet if you’re staying if not you gotta keep the filthy carpet until you move out. I’m so annoyed and over fighting with management over bad management of the apartment I rather literally move when I had no plan or money to do so because it’s ridiculous and I hate their customer service and ways of managing the property. Considering moving here consider you would be fixing a lot and them wanting to charge for any and everything but do not really repair or care for the families in this community. I will post the pictures of mold and communication with management
  • SD
    Semmy Dan
    Dec 10, 2025
    1.0
    This place is not the worst but also no the best. I just don't know how to get to them by phone AI answers pist u off then no body call u back makes no sense to me
  • CH
    Cherly Hyppolite
    Dec 2, 2025
    1.0
    Horrible place to live I don’t recommend
  • TM
    Tregg Mays
    Nov 14, 2025
    5.0
    Great place, staff was friendly and helpful. Was seen immediately when I walked in. The property is clean and the complex is in a great location.
  • PB
    Patricia Bouington
    Nov 14, 2025
    5.0
    I enjoyed my tour of The Isle Apartments very much. Ashelee was very helpful and answered all of our questions. Highly recommend!