Ratio Real Estate

Reviews

• IW

  Ingrid Wang

  Nov 14, 2025
  5.0
  Working with Veronica as our listing agent has been an exceptional experience from start to finish. From preparing our home for the market to guiding us through every step of the selling process, she demonstrated outstanding professionalism. She conducted thorough research on the local market and provided thoughtful recommendations to improve our home’s appeal. Her team produced beautiful photos and videos that showcased our property perfectly. Because we were not in Florida, Veronica personally oversaw every important stage of the sale, giving us complete peace of mind. Even in a slow market, she helped our home sell quickly. What impressed us the most was how attentively she listened to our needs and how quickly she turned them into action. We are truly grateful to God for leading us to Veronica as our listing agent. She is exceptional, and we highly recommend her to anyone looking to sell their home.
• JT

  JESMILLY TORRES

  Nov 13, 2025
  1.0
  I recently inquired about a rental property listed on Zillow under Ratio Real Estate, with the listing showing Veronica Li as the property contact. Despite multiple attempts, I was never able to reach her. Instead, I was contacted by someone named Scott, whose conduct throughout the entire interaction was unprofessional, dismissive, and deeply concerning. When I returned his call, he answered with a harsh and uncomfortable tone, immediately asking, “Are you a realtor or a renter?” After I stated I was neither, he responded rudely with, “Then who are you and what do you want?” This set the tone for the rest of the conversation. I clarified that I was calling to schedule a viewing for the property, and instead of proceeding courteously, he made several unnecessary comments and asked intrusive questions about who would be living in the home, my employment, and my personal details. When I explained my profession, he questioned whether I could provide “legitimate proof of income” and made belittling remarks about my organization — entirely out of line, unprofessional, and irrelevant to the simple request of viewing a property. The situation escalated further when I disclosed that I have two service dogs, which the listing specifies are permitted. As soon as I mentioned one of the dogs is a Rottweiler, his attitude shifted drastically. Suddenly, I was told the property was “not ready to view,” yet someone else was able to view it shortly thereafter. When I followed up the next week, Scott informed me that the owner had decided not to allow any animals , including service animals which is a clear violation of housing laws. Due to the discrimination and blatant unprofessionalism I experienced, I have filed formal reports with BBB,FHAP and HUD. No prospective tenant should ever be spoken to or treated in such a manner. Ratio Real Estate is in serious need of training in customer service, legal compliance, and basic professionalism. Scott, in particular, should not be in a role involving public communication or property management until he receives proper training. I hope this review helps prevent others from experiencing the same mistreatment.
• QW

  QJ WX

  Nov 12, 2025
  5.0
  I couldn’t be happier with my experience working with Veronica as my listing agent! I had a single-family home in Kissimmee, and thanks to her expertise, it was successfully sold in less than two months. Before choosing Veronica, I interviewed several other agents in the market, and selecting her turned out to be the best decision I could have made. From the very beginning — during the preparation stage, the listing process, all the way through closing — she demonstrated professionalism, attention to detail, clear analysis, and warm, thoughtful service. Veronica’s dedication and commitment truly stood out. She guided me through every step with confidence and care, making the entire selling process smooth and stress-free. I’m deeply grateful for her outstanding work and would highly recommend her to anyone looking to sell their home successfully!
• RZ

  Raymond Zhao

  Nov 4, 2025
  5.0
  Ratio Real Estate is very professional company that helped me to sell my house in Orlando in a short time listing. I am very satisfied at agent Veronica's service and help on the listing, negotiating and closing.
• FW

  Florence WU

  Nov 3, 2025
  5.0
  I had a great experience working with Veronica. She’s extremely professional, knowledgeable, and efficient throughout the whole process. I really appreciated that she was never pushy — she listened carefully to our needs and offered honest, thoughtful advice every step of the way. Thanks to her expertise and strategy, our home sold well over our expectations, which is especially impressive in today’s market. I highly recommend her if you’re looking for a trustworthy, skilled, and reliable real estate agent!

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