Customer Service
Sabrina, Angela, and other staff members received high praise for their helpfulness and professionalism, making the leasing process smooth and enjoyable.
Amenities
The property boasts impressive amenities, including a gym, pool, and unique features like a bowling alley, which many residents appreciate.
Noise and Pest Issues
Several reviews highlighted significant noise disturbances from neighbors and ongoing pest problems, including roaches and rodents, leading to dissatisfaction among residents.
Management Concerns
There are complaints about management's responsiveness to issues, particularly regarding security and maintenance, with some residents feeling neglected.
Pricing and Fees
Residents expressed frustration over rising rents and additional fees, feeling that the value does not match the cost, especially given the ongoing issues.